Used Car Sales Consultant

Tom Bush; Jacksonville (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability coverage

Paid time off

401(k) match

Job summary

Tom Bush Volkswagen in Jacksonville, FL is seeking an experienced Used Car Sales Consultant to join a family-operated, award-winning dealership. You will engage customers, provide expert vehicle guidance, and handle quotes and lease options while leveraging our CRM system to deliver exceptional service.

Expect ongoing training, robust benefits, and opportunities for advancement in a supportive team environment.

Qualifications

• Excellent customer service skills.
• Must have a valid driver’s license and pass a background and drug screening.
• Availability to work retail hours, including Saturdays, with Sundays off.
• Strong ability to stay organized and manage multiple tasks.

Responsibilities

• Engage with customers and understand their needs and preferences.
• Guide customers on vehicle options, features, and benefits to aid purchasing decisions.
• Complete accurate sales quotes and present tailored lease alternatives.
• Answer calls and respond to internet inquiries via the CRM system with timely updates.
• Follow up with clients to maintain relationships and drive satisfaction.
• Develop product knowledge and work toward becoming a sales expert in the industry.
• Demonstrate vehicle features through test drives for informed decision-making.
• Identify and engage potential new leads to grow the customer base.

Skills

Customer service

Communication skills

People skills

Organizational skills

CRM proficiency

Tools

CRM system

MS Office

Job description

Used Car Sales Consultant

Join One of Jacksonville’s Best Places to Work — 8 Years Running!

The Tom Bush Family of Dealerships is growing, and we’re looking for an experienced Used Car Sales Consultant to join our fun team. Great opportunity to grow with a locally-owned and family-operated business.

If you value integrity, transparency, professionalism, and teamwork, and thrive in a fast-paced, people-centered environment, this may be the opportunity for you

Why Join Us?

• Award-Winning Culture
  Tom Bush Family of Dealerships has been named one of Jacksonville’sBest Places to Workfor eight consecutive years.
• Stability & Growth
  We are a locally owned, family-operated company with strong roots in the community and a long history of promoting from within. Our average employee tenure is six years, and many of our team members have built lasting careers with us—serving 25 to 40 years with the company.
• Work-Life Balance
  We are always closed on Sundays because we value time for rest, family, and personal commitments.
• Comprehensive Benefits
  We invest in our team’s well-being with a comprehensive benefits package that includes medical, dental, vision, and disability coverage, paid time off to recharge, and a 401(k) with up to a 3.5% company match to help you plan for the future.
• Wellness-Focused Workplace
  Wellness-focused programs include fitness challenges, lunch-and-learn sessions, gym discounts, and health incentives that can add extra cash to your paycheck.
• Supportive, Family-Friendly Environment
  Professional, respectful workplace committed to safety and employee well-being.

What You’ll Do

• Engaging with customers and dedicating quality time to understand their needs and preferences.
• Engage with customers by offering expert guidance on vehicle options, features, and benefits to help them make informed purchasing decisions.
• Assist customers by completing accurate and timely sales quotes, providing clear explanations of financial options, and presenting tailored lease alternatives to meet their needs.
• Professionally answer incoming phone calls and promptly responding to internet leads through our CRM system, ensuring excellent customer service and efficient communication.
• Customer follow-up utilizing phone calls, internet communications, and other advanced dealership technologies to maintain strong client relationships and enhance customer satisfaction.
• Ongoing training, extensive product knowledge, and a strong commitment to becoming a sales expert within the industry.
• Develop a comprehensive understanding of vehicles and the advanced technology integrated into each model.
• Conducts test drives with customers to effectively demonstrate the vehicle's features and capabilities.
• Identifying and engaging potential new leads to expand the customer base

What We’re Looking For

• Must have excellent customer service skills
• Maintain a professional appearance that reflects the high standards of Tom Bush Volkswagen and creates a positive impression with customers.
• Availability to work retail hours, including Saturdays, with Sundays off.
• The ability to stay well-organized and efficiently manage multiple tasks simultaneously.
• Candidates must possess a valid driver’s license and successfully pass a background and drug screening.
• Outgoing individual with a natural talent for building and nurturing relationships, often described as a true "people person."
• Possess excellent verbal and written communication skills, along with strong presentation abilities, including proficiency in Microsoft Office applications.

Who You Will Be Reporting To

You will report directly to Used Car Director, Danny Assi, working closely together to drive sales growth and deliver exceptional customer experiences at Tom Bush Volkswagen. This position provides an excellent opportunity to contribute meaningfully to the success of the dealership, while advancing your professional skills within a supportive and collaborative environment.

Tom Bush Family of Dealerships is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment. We make all employment decisions based on qualifications, merit, and business needs.We do not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local law.We are committed to creating an inclusive environment where all team members are treated with respect and dignity.