Automotive Sale Consultant - Service Drive at Kuhn Volkswagen

Kuhn Volkswagen

Tampa (FL)

On-site

USD 42,000 - 64,000

Full time

14 days+
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Benefits offered by this job

Competitive compensation
Signing bonus
Paid vacation
Employee discounts on purchases and服务
Full benefits package
401(k) retirement saving
Career advancement opportunities

Job summary

Kuhn Volkswagen in Tampa is seeking a Service-to-Sales Associate to convert service customers into new car buyers and deliver exceptional value on every deal. You will collaborate with sales managers, maintain organized client files, and develop strong post-sale relationships in a fast-paced, growth-oriented environment.

Requirements include automotive dealership sales experience, strong communication skills, and a valid driver's license.

Qualifications

  • At least 2 years of automotive dealership sales experience required.
  • Experience working the service drive using Automotive Mastermind is a big plus.
  • Proficient in email and text communication; strong grammar and written skills.
  • Exceptional customer service skills and high energy throughout the sales day.
  • Outgoing with a friendly personality; able to handle pricing objections.
  • Must have a clean and valid driver's license; willing to submit to a drug screen.

Responsibilities

  • Convert service customers to new car buyers by presenting options, numbers, closing the deal, and delivering the vehicle.
  • Work within the service department and engage with customers throughout the day.
  • Set up a consistent process, including contacting service customers before and after service visits.
  • Collaborate with sales managers to structure deals and sell vehicles.
  • Maintain organized customer files and build strong rapport for post-sale contact.
  • Learn and internalize the customer experience policy and high-tech features of vehicles.
  • Greet customers entering the showroom or sales lot and offer assistance.
  • Input customer data into the Client Management system and assist with vehicle selection.
  • Describe available equipment and perform high-quality vehicle presentations.
  • Learn all steps of the sales process in line with company standards.

Skills

Dealership sales experience
Email and text communication
Written communication
Customer service
Objection handling
Energetic and outgoing
Driver's license
Drug screen willingness
Service-drive experience (Automotive M

Education

Tools

Automotive Mastermind

Job description

Service-to-Sales Associate

Kuhn Volkswagen

Business is BOOMING at Kuhn Volkswagen! Located in the heart of South Tampa, Kuhn VWis one of America's most progressive family owned and operated automotive companies proudly serving Tampa Bay! Kuhn Volkswagenhas been a staple in the Tampa Bay area for well over 20 years. We are the #1 volume Volkswagen store in Central Florida and are tracking in the top 20VWstores Nationally! We are fast paced and believein promoting from within and growing our people! Weoffer a very competitive compensation plan (see below).

Benefits:
  • Competitive Compensation
  • Signing bonuses for select hires
  • Paid Vacation
  • Employee Purchases and Service Discounts
  • Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
  • 401(k) Retirement Saving
  • Career advancement opportunities
Responsibilities:
  • Responsible for converting service customers to new car buyers by presenting options for a new vehicle purchase, presenting numbers, closing the deal, and then delivering the vehicle.
  • Will work within the service department and talk to every customer throughout the day.
  • Will set up a consistent process, including contacting service customers prior to and after their service visit.
  • Will work closely with the sales managers to structure deals and ultimately sell vehicles.
  • Must be very organized and maintain detailed customer files.
  • Build strong rapport with customers and maintain meaningful contact after the sale
  • Learn and internalize our customer experience policy
  • Become knowledgeable and proficient in teaching all high-tech features of our vehicles for sale
  • Greet and offer assistance or direction to any customer who enters the dealership showroom or sales lot
  • Effectively collect customer data and input into our Client Management application
  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
  • Describe all optional equipment available for customer purchase
  • Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles
  • Learn to perform all other steps of the sales process in accordance with company standards
Requirements:
  • At least 2 years of previous automotive dealership sales experience is required
  • Experience working the service drive using Automotive Mastermind a big plus!
  • Must be proficient in email and text message communication
  • Possess good grammar and written communication skills
  • Exceptional customer service skills
  • Enthusiastic with high energy throughout the sales workday
  • Outgoing with a friendly personality, especially while handling objections & discussing pricing
  • Must have a clean & valid drivers license
  • Must be willing to submit to a drug screen prior to employment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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