Volkswagen Sales Consultant

Tom Bush Volkswagen; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits including medical and dental

401(k) with company match

Wellness-focused workplace with fitness challenges

Job summary

A family-owned auto dealership in Jacksonville is looking for an experienced Volkswagen Sales Consultant to join their team. You'll engage with customers to understand their needs, provide guidance on vehicle options, and assist in completing sales quotes. The ideal candidate will have excellent customer service skills, a valid driver's license, and the ability to manage multiple tasks. This position offers a supportive workplace with opportunities for professional growth and a focus on work-life balance.

Qualifications

• Excellent customer service skills required.
• Valid driver's license and ability to pass background/drug screening.
• Organized and efficient in managing multiple tasks.

Responsibilities

• Engage with customers to understand needs and preferences.
• Provide expert guidance on vehicle options and benefits.
• Assist customers by completing accurate sales quotes.

Skills

Customer service skills

Excellent verbal and written communication

Microsoft Office proficiency

Job description

The Tom Bush Family of Dealerships is growing, and we are looking for an experienced Volkswagen Sales Consultant to join our fun team. Great opportunity to grow with a locally‑owned and family‑operated business.

What You’ll Do

• Engage with customers and dedicate quality time to understand their needs and preferences.
• Offer expert guidance on vehicle options, features, and benefits to help them make informed purchasing decisions.
• Assist customers by completing accurate and timely sales quotes, providing clear explanations of financial options, and presenting tailored lease alternatives.
• Answer incoming phone calls and respond promptly to internet leads through our CRM system, ensuring excellent customer service and efficient communication.
• Follow up with customers via phone calls, internet communications, and other advanced dealership technologies to maintain strong client relationships and enhance customer satisfaction.
• Participate in ongoing training, gain extensive product knowledge, and commit to becoming a sales expert within the industry.
• Develop a comprehensive understanding of vehicles and the advanced technology integrated into each model.
• Conduct test drives with customers to effectively demonstrate vehicle features and capabilities.
• Identify and engage potential new leads to expand the customer base.

What We’re Looking For

• Must have excellent customer service skills.
• Maintain a professional appearance that reflects the high standards of Tom Bush Volkswagen and creates a positive impression with customers.
• Availability to work retail hours, including Saturdays, with Sundays off.
• The ability to stay well‑organized and efficiently manage multiple tasks simultaneously.
• Candidates must possess a valid driver’s license and successfully pass a background and drug screening.
• Outgoing individual with a natural talent for building and nurturing relationships, often described as a true people person.
• Possess excellent verbal and written communication skills, along with strong presentation abilities, including proficiency in Microsoft Office applications.

Benefits

• Award‑Winning Culture.
• Stability & Growth.
• Work‑Life Balance: We are closed Sundays to allow for rest, family, and personal commitments.
• Comprehensive Benefits: Medical, dental, vision, disability coverage, paid time off, and a 401(k) with up to a 3.5% company match.
• Wellness‑Focused Workplace: Fitness challenges, lunch‑and‑learn sessions, gym discounts, and health incentives.
• Supportive, Family‑Friendly Environment: A professional and respectful workplace committed to safety and employee well‑being.

Who You Will Be Reporting To

You will report directly to Volkswagen General Manager Jim Reynolds, working closely together to drive sales growth and deliver exceptional customer experiences at Tom Bush Volkswagen. This position provides an excellent opportunity to contribute meaningfully to the success of the dealership, while advancing your professional skills within a supportive and collaborative environment.

Tom Bush Family of Dealerships is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment. We make all employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local law. We are committed to creating an inclusive environment where all team members are treated with respect and dignity.