USED CAR MANAGER

Obrien Auto Group; Kirkland (WA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Bonuses

Vacation – based on hire date

Medical/Dental/Vision/RX

Ancillary Benefits such as Disability,

Life Insurance / Spousal & Child cover

Job summary

Toyota of Kirkland in Kirkland, WA is seeking a Full-Time Used Car Manager to lead the used car department within the O’Brien Auto Group. The role emphasizes driving profitability through effective merchandising, lot operations and staff leadership.

The position offers 100% commission on the used car department with benefits including bonuses, medical/dental/vision/RX, ancillary coverage, 401(k) with company match, and paid vacation consistent with hire date and position.

Qualifications

• Must possess a valid Driver’s License and maintain a clean driving record.

Responsibilities

• Sales of certified pre-owned and other used cars.
• Manage and train a high quality sales staff focused on high volume, high gross and high CSI.
• Maintain and develop used car processes, write-ups, walks and sales boards.
• Produce minimum quota of 100 cars per month from the used car group.

Job description

Job Details

Level: Management

Location: TOK - Kirkland, WA 98034

Position Type: Full Time

Toyota of Kirkland,a dealership in the O'Brien Auto Group, is looking for Full-TimeUsed Car Managerwho are looking for a chance to advance.

This position is paid 100% commission of total Used Car Department.Subject to eligibility requirements, we offer the following benefits:

• Bonuses
• Vacation – based on hire date and paid based on position
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
• 401(k) plus company match

Job Summary

The Used Car Sales Manager is directly responsible for maximizing retail profits by better merchandising, lot operation and staff management.

Responsibilities to Include

• Sales of certified pre-owned and other used cars.
• Manage and train sales team which #1 in the district in CSI, measured by factory monthly summary report.
• Manage, hire, and train a high quality sales staff with a focus on high volume, high gross, and high CSI (all hiring to be approved by GM).
• Involve all sales team members in a weekly game plan.
• Maintain used car write‑up, appointment and sales boards.
• Obtain monthly production numbers from management and all staff and combine with results.
• Physical walk of inventory and inspection of used cars.
• Develop work schedule.
• Assist in training of the following:
  • BDC
  • AutoTown
  • 3 prospects daily
  • 10 follow‑up and 20 cold calls daily
  • Phone script
  • Walk around
  • 7 steps to the sale
  • Delivery process
  • Write up
  • CPO product knowledge
• Establish and maintain a used car walk around for salespeople.
• Maintain and establish a high level of intensity.
• Daily sales meeting to review previous day.
• Recruit and pre‑screen potential sales consultants for the used car group who have the potential to become full new car sales and leasing consultants.
• Train on a daily basis the phone script, 7 steps of the sale, certified vehicles, delivery procedures, closing skills and manufacturer certification.
• Motivate and maintain a well trained quality used car sales team.
• Produce minimum quota of 100 cars per month from the used car group.
• Take turns on all customers who visit the lot whenever possible.
• Demonstrate expert closing skills.
• Demonstrate expert knowledge of manufacturer certified pre‑owned.
• Perform other duties as assigned by management.
• Regular attendance is essential.
• Work in cooperative, positive, & professional manner with all personnel in the company.
• Treat members of the public and customers in a courteous and non‑discriminatory manner. Maintain professional demeanor while at work.
• Must conform to company policy regarding non‑discrimination and harassment. Assure that your direct reports conform to these policies.

Equipment/Machines/Tools Typically Used

• phone
• computer
• adding machine
• copier
• calculator
• stapler
• fax machine
• pencils/pens
• letter opener
• scissors
• rulers

Physical Demands

Required long periods (80-90% of workday) of standing and walking (on showroom floor, on dealership lot including interior and exterior of building). Capable of walking extensively on concrete. Infrequent sitting, stooping, kneeling, and crouching. Lifting 20lbs or less and carrying 10lbs or less on a frequent basis. Frequent pushing and pulling, twisting and turning of trunk, reaching and handling of objects, occasional climbing, balancing and crawling.

Candidate Requirements

Candidates for this position must possess a valid Driver’s License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.

Toyota of Kirkland is an equal opportunity employer and a drug‑free workplace.