ACQUISITION/INTERNET SALES CONSULTANT

Obrien Auto Group; Kirkland (WA); On-site; USD 40,000 - 90,000; Full time

Benefits offered by this job

Bonuses

Vacation based on hire date

Medical/Dental/Vision/RX

401(k) with company match

Job summary

Toyota of Kirkland, a dealership part of the O’Brien Auto Group, is seeking a full-time Sales Associate to handle internet inquiries and phone leads, guide customers in vehicle selection, and promote top-notch customer service.

The role emphasizes professional communication, CRM proficiency, and the ability to meet sales quotas while delivering a high level of customer happiness. Training and a supportive team environment are offered.

Qualifications

• Excellent verbal and written communication skills.
• Excellent face to face customer service skills.
• Proficient with CRM with the ability follow up and follow up again.
• Time management, prioritization skills, and ability to multitask required.
• Ambitious, goal-oriented mentality and eager to improve.
• Ability to hit sales quotas and closing percentages.

Responsibilities

• Handle all incoming internet inquiries and phone leads.
• Respond to emails in a professional, well-spoken manner.
• Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness.
• Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration.
• Direct customers to product information resources, including those available on the internet.
• Deliver inquiries/messages intended for other sales personnel and departments promptly.
• Other duties as assigned.

Skills

Communication skills

CRM proficiency

Time management

Multitasking

Sales experience

Goal oriented

Job description

Job Details

Level: Experienced
Location: TOK - Kirkland, WA 98034
Position Type: Full Time
Company: Toyota of Kirkland, a dealership part of the O'Brien Auto Group.

Compensation & Benefits

This position is paid 100% commission of personal production and unit counts or state minimum wage, whichever is greater. The commission percentages start at 25% and go up to 50% based on production. Subject to eligibility requirements, the following benefits are offered.

• Bonuses
• Vacation – based on hire date and paid based on position
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
• 401(k) plus company match

Responsibilities

• Handle all incoming internet inquiries and phone leads.
• Respond to emails in a professional, well-spoken manner.
• Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness.
• Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration.
• Direct customers to product information resources, including those available on the internet.
• Deliver inquiries/messages intended for other sales personnel and departments promptly.
• Other duties as assigned.

Qualifications

• Excellent verbal and written communication skills.
• Excellent face to face customer service skills.
• Proficient with CRM with the ability follow up and follow up again.
• Time management, prioritization skills, and ability to multitask required.
• Ambitious, goal-oriented mentality and eager to improve.
• Ability to hit sales quotas and closing percentages.
• Prior sales experience is preferred, but not required.

Equipment / Tools Typically Used

Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, and rulers.

Physical Demands

Required long periods (80-90% of workday) of standing and walking (on showroom floor, on dealership lot including interior and exterior of building). Capable of walking extensively on concrete. Infrequent sitting, stooping, kneeling, and crouching. Lifting 20 lbs or less and carrying 10 lbs or less on a frequent basis. Frequent pushing and pulling, twisting and turning of trunk, reaching and handling of objects, occasional climbing, balancing and crawling.

Additional Requirements

Must possess a valid Driver’s License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.

Toyota of Kirkland is an equal opportunity employer and a drug-free workplace.