(USA) Tire & Battery Technician - Automotive

Walmart; St. Louis (MO); On-site; Full time

Job summary

Join a leading retail company as a Tire & Battery Center Technician, where you'll provide exceptional service and collaborate with a team to meet customer needs. This role emphasizes safety, compliance, and effective communication, ensuring a positive experience for all members. Competitive pay and benefits are offered, along with opportunities for personal and professional growth.

Benefits

Health Benefits

Performance Bonuses

Paid Time Off

Education Program

Qualifications

• Valid state-issued driver's license required.
• Must be 18 years or older.

Responsibilities

• Collaborate with team members for sales and service.
• Demonstrate knowledge of safety and compliance protocols.
• Use digital tools for sales and service improvement.

Skills

Customer Service

Team Collaboration

Safety Compliance

Sales Techniques

Digital Tools Proficiency

Education

High School Diploma

Job description

Position Summary

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department. Your goal is to deliver more of what our members love, for less. You will collaborate with other associates to ensure the club meets the member’s expectations.

What you'll do

1. Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, resources, and mentor new technicians. Communicate effectively and develop interpersonal skills to provide safe and efficient customer service.
2. Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. Show proficiency with Point of Sale systems and sales techniques.
3. Be a Techie: Use digital tools to plan and drive sales, improve service, and boost associate engagement. Utilize handheld technology for immediate business decisions related to services, safety alerts, and product information.
4. Be an Owner: Communicate needs for equipment, tools, and supplies. Manage returns, operate cash registers, process transactions, maintain inventory, and ensure safety and compliance. Assist members with purchasing decisions and resolve issues.
5. Be a Talent Ambassador: Promote high-quality service and products, develop and inspire others, and foster a respectful, supportive, and team-oriented environment. Understand and help overcome roadblocks, and train team members.
6. Act with Integrity: Uphold high standards of integrity, ethics, and compliance. Model company values, hold yourself and others accountable, and support Walmart's goal of positive impact.
7. Serve our Customers and Members: Deliver results with a customer-first approach. Make informed decisions, balance priorities, and consider the impact on the team and stakeholders.
8. Strive for Excellence: Demonstrate curiosity, resilience, and support continuous improvement through new technologies and skills.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits for a happier mind, body, and wallet, including health, financial, paid time off, and other benefits. We also provide the Live Better U education program, fully paid by Walmart, for associates seeking further education.

The hourly wage range for this position is $19.00 to $26.00, with actual pay meeting or exceeding the minimum wage applicable to the job location. Additional premiums may apply based on specific circumstances.

Minimum Qualifications

• Valid state-issued driver's license
• Must be 18 years or older
• Successful completion of required trainings and assessments if selected

Preferred Qualifications

Experience in the auto service industry or retail is preferred.

Primary Location

4512 Lemay Ferry Rd, Saint Louis, MO 63129-1614, United States of America