(USA) Tire & Battery Technician - Automotive

Walmart; Norman (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Tire & Battery Center Technician, where your expertise in customer service and safety compliance will shine. This role offers the chance to work collaboratively with a dedicated team, ensuring that members receive the highest quality service. You'll leverage digital tools to enhance the customer experience while maintaining a safe and efficient work environment. Enjoy competitive pay, performance-based bonuses, and a comprehensive benefits package, including health coverage and educational assistance. If you are passionate about providing excellent service and making a positive impact, this opportunity is perfect for you.

Benefits

Health Benefits

401(k) Plan

Company Discounts

Paid Time Off

Education Benefits

Short-term and Long-term Disability

Qualifications

• Valid driver's license required for this position.
• Experience in auto service or retail preferred.

Responsibilities

• Provide safe and efficient service in tire and battery areas.
• Collaborate with team members to meet member expectations.
• Maintain inventory and ensure compliance with safety standards.

Skills

Customer Service

Safety Compliance

Interpersonal Skills

Sales Techniques

Problem-Solving

Education

High School Diploma

Driver's License

Tools

Point of Sale Systems

Handheld Technology

Job description

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

What you'll do...

1. Be a Team Member: Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service.
2. Be an Expert: Demonstrates knowledge of safety and compliance protocols tire and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale systems phone and in-person selling techniques.
3. Be a Techie: Leverages digital tools to plan for and drive sales improve the service experience and elevate associate engagement utilizing hand held technology and systems to make immediate business decisions related to services safety alerts new product information product application and training adapting to new tools and encouraging others to use them.
4. Be an Owner: Communicates equipment tools and supplies needs to TBC Lead tracking and monitoring returns and special orders operating cash registers processing transactions working hands-on in the physical area maintaining accurate inventory audit safety and compliance standards reporting TBC complaints safety hazards and problems with products services and work areas completing paperwork logs and other required documentation ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures identifying member needs assists members with purchasing decisions and resolves issues and concerns.
5. Be a Talent Ambassador: Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products developing influencing and inspiring others for working in a style that is respectful supportive and team oriented understanding the roadblocks and assisting in training team members.
6. Complies with company policies: procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
7. Completes work assignments: and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback.
8. Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent.
9. Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us.
10. Serve our Customers and Members: Delivers results while putting the customer first.
11. Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits include medical, vision and dental coverage.
-Financial benefits include 401(k), stock purchase and company-paid life insurance.
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $18.00 to $25.00*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

Valid state-issued driver's license.
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.
Must be 18 years of age or older.

Preferred Qualifications

Auto service industry, Retail Experience.

Primary Location

3400 W Main St, Norman, OK 73072-4808, United States of America