(USA) Tire & Battery Technician - Automotive

Walmart; Denton (TX); On-site; Full time

Job summary

Join a leading retail company as a Tire & Battery Center Technician, where you'll provide exceptional service and collaborate with team members to meet customer needs. This role emphasizes safety, compliance, and customer satisfaction, offering competitive pay and benefits, including educational opportunities.

Benefits

Performance Bonuses

Health Benefits

Paid Time Off

Education Programs

Qualifications

• Must have a valid state-issued driver's license.
• Must be 18 years or older.

Responsibilities

• Collaborate with team members to fulfill sales and service requests.
• Demonstrate knowledge of safety and compliance protocols.
• Manage equipment, tools, and inventory accuracy.

Skills

Customer Service

Team Collaboration

Safety Compliance

Digital Tools Usage

Problem Solving

Job description

Position Summary

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department, delivering more of what members love, for less. You will collaborate with other associates to ensure the club meets members' expectations.

What you'll do

1. Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, resources, and mentor new technicians. Communicate effectively and develop interpersonal skills for providing safe and efficient customer service.
2. Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. Show proficiency with Point of Sale systems, phone, and in-person selling techniques.
3. Be a Techie: Use digital tools to plan and drive sales, enhance service experience, and increase associate engagement. Utilize handheld technology for immediate business decisions related to services, safety, and training.
4. Be an Owner: Manage equipment, tools, supplies needs, track returns, operate cash registers, process transactions, maintain inventory accuracy, and ensure safety and compliance. Address member needs, resolve issues, and ensure proper packaging and storage of merchandise.
5. Be a Talent Ambassador: Promote the brand by valuing the member experience, modeling high-quality service, and developing others. Foster a respectful, supportive, team-oriented work environment. Follow company policies, procedures, and ethics, and implement related action plans.
6. Respect the Individual: Embrace diversity, create an inclusive workplace, build trusting relationships, and motivate others. Support team development and recognize contributions.
7. Act with Integrity: Uphold high standards of ethics and compliance, model company values, and support a culture of accountability, humility, honesty, fairness, and transparency.
8. Serve our Customers and Members: Deliver results with a customer-first approach, make informed decisions, and consider the impact on the team and stakeholders.
9. Strive for Excellence: Demonstrate curiosity, resilience, and a desire to learn. Drive continuous improvement, adapt to new technologies, and support others through change.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits for a healthier, happier life, including health, financial, paid time off, and other benefits. Live Better U provides fully paid education programs. The hourly wage ranges from $18.00 to $25.00, with additional premiums possible based on circumstances.

Minimum Qualifications

• Valid state-issued driver's license.
• Must complete all required training and assessments successfully.
• Must be 18 years or older.

Preferred Qualifications

Experience in auto service industry or retail is preferred.

Primary Location

2850 W University Dr, Denton, TX 76201-1601, United States of America