(USA) Stocking 2 Coach, Non-Complex, Management

Walmart; Minden (LA); On-site; USD 65,000 - 100,000; Full time

Job summary

Walmart in the United States is seeking a Stocking 2 Coach, Non-Complex, Management to lead and develop store teams, coach associates, and drive customer service excellence.

The role focuses on teaching, feedback, and collaboration across store operations, merchandising, and community initiatives while delivering strong financial results and ensuring a high quality customer experience.

Qualifications

• Leads and develops teams effectively through training and feedback.
• Models exceptional customer service standards and OBW.
• Directs store operations, merchandising and community initiatives.
• Drives sales and financial performance for the store area.

Responsibilities

• Leads and develops teams by teaching training and feedback.
• Oversees store operations including merchandising and community outreach.
• Monitors performance through PL statements and budgeting processes.
• Implements action plans to improve service quality and shrink control.
• Hires, trains and mentors associates, promoting belonging in the workplace.

Skills

Team leadership

Customer service

Communication

Store operations

Job description

(USA) Stocking 2 Coach, Non-Complex, Management

R-2603651

$65,000 - $100,000/yr

Regular/ Permanent

Position Summary

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectivelyModels and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experienceDrives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business areaProvides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potentialCoordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learningProvides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andpromoting a belonging mindset in the workplaceEnsures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executingbusiness processes and practices Respect the Individual Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000BRespect the Individual Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000BRespect the Individual Attracts and retains the best talent empowers and develops