(USA) Overnight Stocking Coach

Walmart; Greeley (CO); On-site; USD 60,000 - 90,000; Full time

Job summary

Walmart is seeking a store leader to drive performance and develop teams across store operations. You will coach associates, set expectations, monitor customer service standards using the One Best Way model, and implement business solutions to execute company direction.

You will oversee store financials, merchandising, inventory, and shrink control, while ensuring a belonging culture. The role emphasizes collaboration with all levels and delivering a high quality customer experience.

Qualifications

• Leads and develops teams through coaching and feedback.
• Models exceptional customer service across the store.
• Coordinates and communicates with all levels to align store operations.

Responsibilities

• Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback.
• Drives financial performance by reviewing PL statements, budgeting, forecasting and controlling expenses.
• Ensures customer service excellence and resolution of customer issues using the One Best Way service model.
• Oversees merchandising, inventory flow, and store operations to meet sales and profit goals.
• Supports associates through hiring, training, recognizing, and promoting a culture of belonging.

Skills

Team leadership

Customer service

Coaching and feedback

Communication

Operations management

Tools

Open Door Policy

Job description

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectivelyModels and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experienceDrives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business areaProvides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potentialCoordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learningProvides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andpromoting a belonging mindset in the workplaceEnsures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executingbusiness processes and practices Respect the Individual Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000BRespect the Individual Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000BRespect the Individual Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishmentsAct with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive