(USA) Front End Coach

Walmart; Elk River (MN); On-site; USD 65,000 - 100,000; Full time

Job summary

Walmart in Elk River, MN is seeking a proactive store leader to coach teams, train associates, and drive operations with a focus on customer service and company initiatives.

You will oversee budgeting, merchandising, and open-door policy compliance, while developing hourly staff and guiding store projects to meet sales and service goals.

Qualifications

• Leadership experience overseeing teams and training associates.
• Strong customer service focus and store-wide initiative support.
• Experience with budgeting, forecasting or P&L awareness.

Responsibilities

• Leads and develops teams by teaching and listening to associates, touring stores and providing feedback.
• Models exceptional customer service using the One Best Way service model and supports customer initiatives.
• Drives store financial performance by reviewing P&L, budgeting, forecasting and controlling expenses.
• Provides supervision and development opportunities for hourly associates through hiring, training and mentoring.
• Coordinates and oversees job-related activities, building relationships with stakeholders and measuring progress.
• Ensures compliance with policies and opens doors for guidance on executing business processes.

Skills

Team leadership

Customer service

Communication

Budgeting

Job description

R-2604130

Loading map...

$65,000 - $100,000/yr

Regular/ Permanent

Position Summary...

What you’ll do...

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively

Position Summary...

What you’ll do...

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experience
Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business area
Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and developing qualified associates to meet staffing needs and achieve company growth potential
Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning
Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andpromoting a belonging mindset in the workplace
Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executingbusiness processes and practices

Respect the