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A leading company is seeking a Membership Support Associate to develop and support Membership services. Responsibilities include providing information on benefits, ensuring safety compliance, fulfilling orders, and delivering excellent Member service. Competitive pay and benefits are offered.
Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials correctly, adhering to Company steel standard guidelines, and reporting unsafe situations to Management.
Fulfills Member Fax 'n Pull and Click 'n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing, ensuring order accuracy, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
Completes work assignments and priorities by utilizing policies, data, and resources; collaborating with managers, co-workers, customers, and other partners; identifying priorities, deadlines, and expectations; executing tasks; communicating progress; recommending improvements; and adapting to change, difficulties, and feedback.
Provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the Company's products and services. Ensures compliance with company policies, procedures, and ethics by implementing action plans, using the Open Door Policy, and applying these standards in business practices.
At Sam's Club, we offer competitive pay, performance-based bonuses, and benefits for a happier mind, body, and wallet, including health, financial, paid time off, and other benefits. Live Better U offers company-paid education programs from high school to bachelor's degrees, including English Language Learning and certificates. Eligibility varies by job and employment duration. Benefits are subject to change. For details, visit https://one.walmart.com/notices.
The hourly wage range for this position is $18.00 to $25.00, with actual pay meeting or exceeding applicable minimum wages. Additional premiums may apply depending on circumstances, ranging from $0.35 to $3.00 per hour.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
11425 Carolina Place Pkwy, Pineville, NC 28134-8816, United States of America