(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart; Concord (NH); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Store Manager to lead operations in Concord, NH. The role involves developing teams, enhancing customer service, and driving sales performance. Candidates should have strong leadership skills and a background in retail management. Walmart offers competitive pay and comprehensive benefits, including health insurance and a 401(k) plan. Join us to foster a culture of integrity and service excellence while supporting community initiatives.

Benefits

Competitive Pay

Performance Bonuses

Comprehensive Health Benefits

401(k)

Stock Purchase Plans

Paid Time Off

Disability Benefits

Military Leave

Adoption and Surrogacy Reimbursements

Qualifications

• 2 years of college or 1 year retail and supervisory experience.
• Must complete required training and assessments.

Responsibilities

• Leads and develops teams, ensuring exceptional customer service.
• Drives financial performance and manages budgets.
• Builds high-performing teams and supports community engagement.

Skills

Leadership

Customer Service

Communication

Team Building

Education

Bachelor of Science in Business Management

Certificate of Completion in People and Business Leadership

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and effectively communicate business objectives to teams. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives such as store community outreach programs, ensuring customer needs and complaints are addressed, developing action plans to correct deficiencies, and leading process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, and developing action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting expectations, providing recognition, ensuring diversity and inclusion, and recruiting qualified staff to meet staffing needs and support company growth.

Coordinates and oversees activities by developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and building accountability. Ensures compliance with policies and standards of ethics and integrity, supporting the company mission and values through the Open Door Policy and proper business practices. Builds high-performing teams, embraces diversity, and creates a workplace of belonging where associates feel supported and connected. Attracts, retains, and develops talent, recognizing contributions and fostering a culture of integrity and service excellence.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting our culture of accountability, transparency, and positive impact through community engagement and sustainability initiatives. Uses data insights for decision-making, balancing priorities, and considering all stakeholders. Demonstrates curiosity, resilience, and a commitment to continuous improvement and learning, supporting technological adoption and change management.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase plans, paid time off, disability benefits, discounts, military leave, adoption and surrogacy reimbursements, and more. PTO and PPTO are provided based on job classification and tenure, adhering to legal requirements.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program covering various levels of education and certificates, with eligibility dependent on employment status and other factors.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm sales, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facility-specific certifications may be required for ammunition sales. Associates must attend and complete all required training and assessments such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

344 Loudon Rd, Concord, NH 03301-6095, United States of America