(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart; Arkansas; On-site; USD 65,000 - 80,000; Full time

Job summary

A leading company in retail seeks a Store Manager who will lead teams, drive financial performance, and ensure exceptional customer service. The role involves developing associates, managing budgets, and implementing business solutions to enhance store operations. Competitive pay and comprehensive benefits are offered, including performance bonuses and educational programs.

Benefits

Health Coverage

401(k)

Stock Purchase

Paid Time Off

Education Programs

Qualifications

• 2 years of college or relevant retail and supervisory experience required.
• Experience supervising 5 or more direct reports preferred.

Responsibilities

• Leads and develops teams by training and providing feedback.
• Drives financial performance and manages budgets.
• Ensures compliance with company policies and promotes a culture of integrity.

Skills

Leadership

Customer Service

Financial Management

Communication

Team Development

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing customer service initiatives, community outreach programs, and ensuring customer needs and complaints are addressed successfully. Develops and implements action plans to address deficiencies and lead process improvements for a high-quality customer experience.

Drives financial performance and sales by reviewing Profit & Loss statements, managing budgets, forecasting, controlling expenses, and monitoring merchandise presentation, inventory flow, and operational processes. Develops action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and setting clear expectations, fostering a workplace of belonging, and recruiting qualified staff to meet growth potential.

Coordinates and oversees activities by building relationships with stakeholders, supporting plans to meet customer and business needs, setting goals, building accountability, and measuring progress. Ensures compliance with policies, supporting the company's mission, values, and ethics, and promotes a culture of integrity and continuous learning.

Creates a workplace where diversity is embraced, and all associates feel supported and connected. Builds strong relationships, communicates positively, and motivates teams. Attracts, retains, and develops talent, recognizing contributions and fostering a culture of integrity and service.

Delivers results by prioritizing customer needs, making data-driven decisions, and encouraging innovation and resilience. Supports continuous improvement and technological adoption to enhance performance.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits, including health coverage, 401(k), stock purchase, paid time off, and additional perks like education programs such as Live Better U. The annual salary range for this position is $65,000 - $80,000 plus potential bonuses and location-based pay adjustments.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all relevant training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing. Education such as a Bachelor of Science in Business Management and Leadership via Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership, is preferred.

Primary Location

798 W Service Rd, West Memphis, AR 72301-1727, United States of America