(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart; Michigan; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading retail company in Michigan is seeking a dedicated Supervisor to lead teams in providing exceptional customer service while managing financial performance. This role involves supervising staff, driving sales initiatives, and fostering an inclusive workplace culture. Ideal candidates will have experience in retail management and a strong background in team leadership.

Benefits

Performance bonuses

Comprehensive health benefits

401(k) options

Paid time off

Employee discounts

Education benefits via Live Better U

Qualifications

• Minimum 2 years’ college education or equivalent experience.
• Experience in retail and supervisory roles preferred.

Responsibilities

• Lead and develop teams to provide quality customer service.
• Drive sales and financial performance within the store.
• Supervise and develop hourly associates.

Skills

Team Leadership

Customer Service

Financial Performance Management

Communication

Adaptability

Education

2 years’ college or equivalent experience

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs and issues are resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, recognizes associates, and fosters a sense of belonging in the workplace. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by building relationships with stakeholders, supporting plans and initiatives, and measuring progress. Identifies improvement opportunities and demonstrates adaptability and continuous learning.

Ensures compliance with company policies and supports the mission, values, and standards of ethics and integrity through action plans and leadership. Builds a workplace of belonging, embracing diversity and creating opportunities for all associates to thrive.

Acts with integrity, maintaining high standards of ethics and compliance, and supports Walmart's culture and values. Makes data-driven decisions considering all stakeholders and balances short- and long-term priorities.

Displays curiosity, encourages learning, takes calculated risks, and supports others through change. Drives continuous improvement by adopting new technologies and skills.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and additional benefits such as education programs, disability coverage, and employee discounts.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program covering various educational levels and certifications, with eligibility requirements and benefits subject to change.

Minimum Qualifications...

2 years’ college OR 1 year’s retail and 1 year’s supervisory experience OR 2 years’ general work and 1 year’s supervisory experience. For facilities selling firearms, successful completion of a firearms-specific CBC and training is required. Additional training and assessments are mandatory for associates.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership via Live Better U and Bellevue University, or a Certificate in People and Business Leadership. Experience supervising 5+ direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

4313 Corunna Rd, Flint, MI 48532-4152, United States of America