(USA) Overnight Stocking Coach, Non-Complex

Walmart; Pennsylvania; On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in retail is seeking a Store Manager who will lead and develop teams, drive financial performance, and ensure exceptional customer service. The ideal candidate will manage store operations, implement business solutions, and foster a culture of belonging. This role requires strong leadership, communication skills, and a commitment to continuous improvement. Competitive pay and comprehensive benefits are offered.

Benefits

Performance Bonuses

Comprehensive Health Benefits

401(k)

Stock Options

Paid Time Off

Education Benefits

Qualifications

• 2 years of college or 1 year of retail and supervisory experience.
• Must complete required trainings and assessments.

Responsibilities

• Leads teams by training and providing feedback.
• Drives financial performance and manages budgeting.
• Ensures compliance with company policies and builds high-performing teams.

Skills

Leadership

Customer Service

Communication

Collaboration

Problem Solving

Education

Bachelor of Science in Business Management

Certificate in People and Business Leadership

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and ensuring a culture of belonging. Coordinates and oversees job-related activities by developing relationships with stakeholders and supporting plans to meet customer and business needs. Builds accountability, identifies improvement opportunities, and promotes continuous learning.

Ensures compliance with company policies, procedures, and standards of ethics and integrity. Supports the company's mission and values, including the Open Door Policy, and guides teams in applying these principles. Builds high-performing teams, embraces diversity, and fosters a workplace of belonging where associates feel supported and connected. Attracts, retains, and develops talent, recognizing contributions and accomplishments. Acts with integrity, maintaining high standards of ethics and transparency, and supports Walmart's goal of becoming a regenerative company by making a positive impact through initiatives like waste elimination and community involvement.

Delivers results with a customer-first approach, making decisions based on data insights and balancing short- and long-term priorities. Encourages continuous improvement, adopts new technologies, and supports others through change. Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock options, paid time off, and additional perks such as education benefits through Live Better U.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

270 Indian Run St, Exton, PA 19341-3706, United States of America