(USA) Overnight Stocking Coach, Non-Complex

Walmart; Derry (NH); On-site; USD 65,000 - 80,000; Full time

Job summary

Walmart is seeking a dedicated retail manager for their Derry location. The ideal candidate will lead and develop associates, enhance customer service standards, and drive financial performance. With a competitive salary and comprehensive benefits, this position focuses on team leadership, operational excellence, and fostering a culture of accountability.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k) plan

Paid time off

Education benefit program

Qualifications

• Retail management experience with at least 2 years of college or equivalent experience.
• Supervisory experience is essential.
• Completion of required trainings and assessments.

Responsibilities

• Lead and develop effective teams while ensuring exceptional customer service.
• Drive financial performance through managing budgets and reviewing PL statements.
• Implement action plans for process improvements and high-quality customer experience.

Skills

Customer Service

Team Leadership

Communication

Financial Analysis

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

What you'll do...

• Lead and develop teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback.
• Communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.
• Model and demonstrate exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model.
• Manage and support customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are resolved.
• Develop and implement action plans to correct deficiencies and lead process improvements to ensure a high-quality customer experience.
• Drive financial performance and sales by reviewing PL statements, managing budgets, forecasting, and controlling expenses.
• Ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develop action plans to mitigate shrink and meet sales and profit goals.
• Provide supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties.
• Set clear expectations, recognize associates, and ensure diversity and inclusion awareness, recruiting, and development to meet staffing needs.
• Coordinate and oversee job-related activities by building relationships with key stakeholders and supporting plans to meet customer and business needs.
• Build high-performing teams, embrace differences, and create a workplace of belonging where associates feel supported and connected.
• Attract, retain, empower, and develop talent, recognizing contributions and accomplishments.
• Act with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting our culture of accountability and transparency.
• Deliver results with a customer-first approach, making decisions based on data insights, and balancing short- and long-term priorities.
• Display curiosity, resilience, and a desire to learn, encouraging continuous improvement and adaptation to change.

Walmart offers competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, and more. For more information about PTO, visit https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for associates, covering various educational programs with all costs paid by Walmart. Eligibility and benefits details are available at One.Walmart.

The annual salary range for this position is $65,000.00-$80,000.00 plus differential, with additional bonuses and possible location-based pay adjustments.

Minimum Qualifications...

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• For firearms-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required.
• For facilities selling only ammunition, current state-issued Certificate of Eligibility may be required.
• Associates must attend and complete all required trainings and assessments.

Preferred Qualifications...

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

11 Ashleigh Drive, Derry, NH 03038-3054, United States of America