(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart; Louisiana; On-site; USD 65,000 - 80,000; Full time

Job summary

Walmart seeks a Store Manager in Louisiana to lead and develop effective teams while driving customer service and financial performance. This role entails oversight of store operations, managing staff, and implementing company initiatives, with competitive pay and bonuses offered.

Benefits

Competitive pay

Performance bonuses

Comprehensive health coverage

401(k) plan

Paid time off

Educational benefits

Qualifications

• 2 years of college or equivalent experience required.
• Experience supervising teams, with a focus on mentoring and performance management.

Responsibilities

• Leads store teams by teaching, training, and providing feedback.
• Drives financial performance by managing budgets and forecasting.
• Implements action plans for customer service and operational improvement.

Skills

Leadership

Communication

Problem Solving

Team Development

Customer Service

Education

2 years of college or equivalent experience

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates consistently and effectively. Promotes a sense of belonging in the workplace and recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and building accountability for results. Identifies and addresses improvement opportunities, demonstrates adaptability, and promotes continuous learning.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy. Creates a workplace where associates feel supported and connected, fostering a culture of belonging and opportunities for all.

Builds strong, trusting relationships and communicates with impact, energy, and positivity to motivate and influence teams. Attracts, retains, and develops talent, recognizing contributions and accomplishments.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting our culture of making a positive impact for associates, customers, and the community. Supports Walmart's goal of becoming a regenerative company by participating in local giving and sustainability efforts.

Delivers results by considering customer needs, using data insights for decision-making, and balancing short-term and long-term priorities. Encourages learning from mistakes, drives continuous improvement, and adopts new technologies and skills.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and additional programs such as Live Better U educational benefits. The annual salary range for this position is $65,000.00-$80,000.00 plus differential, with additional performance bonuses and possible location-based pay adjustments.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

1201 N Service Rd E, Ruston, LA 71270-2917, United States of America