(USA) Member Team Lead

Sam's Club; Decatur (IL); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading retail company is seeking a Member Team Lead in Decatur, IL. This role involves supervising associates, ensuring excellent member service, and leading teams in a dynamic environment. Ideal candidates will have retail experience and a passion for customer satisfaction.

Benefits

Health benefits: medical, vision, dental

401(k) and stock purchase

Paid time off: PTO, parental leave

Disability and military leave

Qualifications

• Minimum 6 months retail and customer service experience.
• Preferred experience leading a front-end team.

Responsibilities

• Assist management with supervising associates and assigning duties.
• Ensure member service and oversee assigned areas.

Skills

Leadership

Customer Service

Job description

Join to apply for the (USA) Member Team Lead role at Sam's Club.

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $28.00/hr

Position Summary

Assists management with supervising associates, assigning duties, communicating goals and feedback, training, ensuring member service, supporting membership, overseeing assigned areas, completing financial records, implementing processes, ensuring compliance, leading teams, respecting individuals, acting with integrity, serving customers, and striving for excellence.

Benefits

• Health benefits: medical, vision, dental
• Financial benefits: 401(k), stock purchase, life insurance
• Paid time off: PTO, parental leave, family care, bereavement, jury duty, voting
• Other benefits: disability, discounts, military leave, adoption support

Additional info

Live Better U education program, hourly wage range, premiums, and minimum qualifications are detailed. Minimum: 6 months retail and customer service experience, 18+ years old. Preferred: experience leading a front-end team.

Location & Employment details

Primary location: Decatur, IL. Level: Mid-Senior. Type: Part-time. Industry: Retail.