(USA) Member Specialist

Walmart; Madison (WI); On-site; USD 23,000 - 34,000; Full time

Job summary

Sam's Club is hiring for a member-focused associate in Madison. You will provide member service, maintain the checkout area, and process member purchases, payments, returns, refunds, and exchanges in line with club policies.

You will assist with merchandise placement, help members locate items, promote Sam's Club products, verify membership cards, and help ensure a safe shopping environment by following safety standards.

Responsibilities

• Provides member service and processes member purchases.
• Maintains checkout area and assists with payments, returns, refunds, and exchanges according to store policies.
• Follows safety standards and conducts safety sweeps.
• Maintains entrance and exit areas; assists members with locating merchandise and transporting items.

Skills

Member service

Checkout operations

Cash handling

Job description

Sam's Club #8271 257 Grandview Blvd
Madison, MS 39110-5514

$17.00 - $25.00/hr*

Shifts may vary

Position Summary...

What you'll do...

Provides member service. Maintains the checkout area. Resolves member issues and concerns. Promotes Sam's Club products and services. Provides guidance and support to members regarding self-service technology. Processes member purchases. Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types. Follows company safety standards, procedures, and guidelines, including conducting safety sweeps.

Follows proper procedures for handling merchandise. Corrects and reports unsafe situations to facility management.

Maintains entrance areas. Acknowledges members, verifies membership cards, and identifies member needs. Assists members with purchasing decisions. Locates merchandise. Resolves member issues and concerns. Promotes the company's products and services. Zones the area. Arranges and organizes merchandise. Assists members with transporting items. Maintains a safe shopping environment.

Maintains exit areas. Reviews member receipts. Acknowledges the member and identifies member needs. Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures. Maintains paperwork, logs, and other