(USA) GM Coach (Non-Complex) - WM

Walmart; Pennsylvania; On-site; USD 65,000 - 80,000; Full time

Job summary

Walmart is seeking a valuable leader for its Parkesburg, PA location. This role entails managing store operations, mentoring associates, ensuring exceptional customer service, and driving financial performance. Ideal candidates will have supervisory experience, a strong commitment to company values, and the ability to foster high-performing teams.

Benefits

Competitive Pay

Performance Bonuses

Comprehensive Benefits

Paid Time Off

Qualifications

• Minimum of 2 years of college or equivalent experience.
• Supervisory experience required with preference for higher education.
• Experience managing teams of 5 or more.

Responsibilities

• Leads teams, manages operations, and drives financial performance.
• Models customer service standards and resolves customer issues.
• Develops action plans for staff development and process improvement.

Skills

Leadership

Customer Service

Team Management

Financial Acumen

Adaptability

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a sense of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals, and measures progress. Addresses improvement opportunities and demonstrates adaptability and continuous learning.

Ensures compliance with company policies and procedures, supporting the company's mission, values, and standards of ethics and integrity. Implements related action plans, supports the Open Door Policy, and provides guidance on applying these principles in business practices.

Respect the Individual: Builds high-performing teams, embraces diversity, and creates a workplace where associates feel supported and connected. Creates opportunities for all to thrive and perform.

Act with Integrity: Maintains high standards of ethics and compliance, models Walmart values, and supports a culture of accountability and positive impact through initiatives like local giving and sustainability.

Serve Our Customers and Members: Delivers results with a customer-first approach, using data insights and balancing priorities to meet customer needs.

Strive for Excellence: Demonstrates curiosity, resilience, and a desire to learn. Supports technological and skill development and encourages change management.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits, including health, financial, paid time off, and other perks. For more information about benefits and eligibility, visit One.Walmart.

The annual salary range for this position is $65,000.00-$80,000.00 plus differential, with additional bonuses and compensation based on location and external factors.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

100 Commons Dr, Parkesburg, PA 19365-2150, United States of America