(USA) GM Coach (Non-Complex) - WM, Management

Walmart; Pennsylvania; On-site; USD 65,000 - 80,000; Full time

Job summary

A leading company seeks a retail manager to oversee store operations, drive sales, and enhance customer service. Ideal candidates must have a strong background in management, effective communication skills, and a proven ability to lead teams successfully. Comprehensive benefits include competitive pay, bonuses, and educational programs.

Benefits

Competitive pay

Performance bonuses

Health and financial benefits

Paid time off

Educational programs

Qualifications

• Minimum 2 years of college or equivalent experience.
• 1 year of retail experience and supervisory experience preferred.
• Experience managing 5 or more direct reports.

Responsibilities

• Lead and develop teams in store operations.
• Drive financial performance by managing budgets and forecasting.
• Ensure exceptional customer service standards.

Skills

Effective communication

Customer service excellence

Talent attraction and retention

Performance management

Education

Bachelor of Science in Business Management

Certificate of Completion in People and Business Leadership

Job description

Position Summary...

The position involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. Responsibilities include communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The role also involves introducing and leading change efforts, providing clear expectations and guidance, and implementing business solutions. Additionally, the position models and demonstrates exceptional customer service standards, manages customer service initiatives, develops action plans to address deficiencies, and ensures a high-quality customer experience.

The role drives financial performance and sales by reviewing profit and loss statements, managing budgets, forecasting, controlling expenses, monitoring inventory flow, and developing strategies to mitigate shrinkage and achieve sales and profit goals. It includes supervising and developing hourly associates through hiring, training, mentoring, and recognizing performance. The position requires developing relationships with stakeholders, supporting plans and initiatives, and promoting a culture of belonging and continuous learning.

The candidate must build strong relationships, communicate effectively, attract and retain talent, act with integrity, serve customers, and strive for excellence. Benefits include competitive pay, performance bonuses, health and financial benefits, paid time off, and educational programs through Live Better U. The annual salary range is $65,000 - $80,000 plus additional compensation based on performance and location.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership, and experience supervising 5 or more direct reports with responsibilities including performance management, mentoring, hiring, and firing.

Primary Location...

1015 N Loyalsock Ave, Montoursville, PA 17754-1065, United States of America