(USA) GM Coach (Non-Complex) - WM, Management

Walmart; Montoursville (Lycoming County); On-site; USD 65,000 - 80,000; Full time

Job summary

Walmart is seeking a GM Coach (Non-Complex) for their Montoursville location. This role focuses on leading teams, delivering exceptional customer service, and driving financial performance through effective management and communication. Candidates should possess leadership skills and be equipped to support associates in achieving business objectives while upholding Walmart values.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k)

Paid time off

Educational programs through Live Better U

Qualifications

• 2 years of college or equivalent experience required.
• Supervisory experience is needed.
• Preferred qualifications include a Bachelor's in Business Management.

Responsibilities

• Leads and develops teams effectively, coaching associates.
• Reviews and evaluates profit and loss statements.
• Ensures compliance with company policies and standards.

Skills

Leadership

Communication

Customer Service

Education

2 years of college or equivalent experience

Bachelor of Science in Business Management

Job description

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Base pay range

$65,000.00/yr - $80,000.00/yr

Position Summary

What you'll do... Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are addressed successfully. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved. Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a belonging mindset in the workplace. Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives, and building accountability. Ensures compliance with company policies and standards of ethics and integrity, supporting Walmart's culture and values.

Respect the individual by building high-performing teams, embracing differences, creating a workplace where associates feel supported and connected, and creating opportunities for all to thrive. Act with integrity by maintaining high standards of ethics, modeling Walmart values, and supporting a culture of accountability and transparency. Serve our customers and members by delivering results, putting the customer first, and making decisions based on data insights. Strive for excellence by encouraging learning, taking calculated risks, demonstrating resilience, and supporting change.

Walmart offers competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, and educational programs through Live Better U. The annual salary range for this position is $65,000.00-$80,000.00, with additional compensation such as performance bonuses and location-based pay zones.

Minimum qualifications include 2 years of college or equivalent experience, and supervisory experience. Preferred qualifications include a Bachelor of Science in Business Management and Leadership, or experience supervising multiple direct reports.

Primary location: 1015 N Loyalsock Ave, Montoursville, PA 17754-1065, United States.