Front End Coach

Walmart; Greenwood (SC); On-site; USD 65,000 - 92,000; Full time

Job summary

Walmart in Greenwood, SC is seeking a store leadership professional to drive customer experience and financial performance across the designated store area. You will lead and develop hourly associates, manage budgets and merchandising, and implement business solutions while upholding our One Best Way service standards.

The role emphasizes coaching, performance feedback, inventory control, seasonal transitions, and community engagement to ensure a high standard of operations and customer

Responsibilities

• Leads and develops teams by teaching, training and listening to associates.
• Tours stores and provides feedback to drive store operations.
• Communicates with all levels of associates on store operations and company direction.
• Introducing and leading company change efforts with clear expectations to implement business solutions.
• Models OBW service standards to ensure a high quality customer experience.

Job description

Position Summary...
What you'll do...Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experience Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business area Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition