(USA) Coach/Ops Mgr Trainee-1

Walmart; Michigan; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic leader to guide teams in enhancing store operations and customer service. This role emphasizes effective communication, team development, and financial performance management. Candidates should have a strong background in leadership and customer engagement, with a commitment to fostering a culture of respect and continuous learning. Join a company that values community engagement and sustainability, offering competitive compensation and comprehensive benefits. If you are passionate about leading change and driving success, this opportunity is for you.

Benefits

Health Coverage

401(k)

Paid Time Off

Educational Programs

Performance Bonuses

Qualifications

• Minimum of 2 years of college or equivalent experience required.
• Supervisory experience with direct reports is essential.

Responsibilities

• Lead and develop teams through effective training and feedback.
• Drive financial performance by managing budgets and inventory.

Skills

Team Leadership

Customer Service

Budget Management

Communication

Problem Solving

Education

2 years of college or equivalent experience

Bachelor of Science in Business Management and Leadership

Job description

Position Summary...

This role involves leading and developing teams through effective teaching, training, active listening, and providing feedback. Responsibilities include touring stores, communicating and collaborating across all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The role also includes introducing and leading change efforts, providing clear expectations and guidance, and implementing business solutions. Demonstrating exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, resolving customer issues, and developing action plans for improvement are key aspects of this position. Additionally, the role entails driving financial performance by reviewing profit and loss statements, managing budgets, inventory, operational processes, and developing strategies to meet sales and profit goals. Supervisory responsibilities include hiring, training, mentoring, and developing associates, setting expectations, recognizing contributions, and ensuring diversity and inclusion. The position requires building strong relationships with stakeholders, supporting company policies, and fostering a culture of integrity, respect, and continuous learning. The role also emphasizes serving customers, striving for excellence, and supporting Walmart's mission through community engagement and sustainability efforts. Compensation includes a competitive hourly wage, performance bonuses, and comprehensive benefits such as health coverage, 401(k), paid time off, and educational programs. The position requires a minimum of 2 years of college or equivalent experience, supervisory experience, and completion of required training. Preferred qualifications include a Bachelor of Science in Business Management and Leadership, leadership experience supervising five or more direct reports, and relevant certifications. The primary location for this position is 14900 Dix Toledo Rd, Southgate, MI 48195-2580, United States of America.