(USA) Coach/Ops Mgr Trainee

Walmart; Tampa (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Coach/Ops Manager Trainee to lead teams and drive operational excellence in a fast-paced retail environment. This role involves developing talent, ensuring exceptional customer service, and managing financial performance. With a focus on continuous improvement and compliance with company values, you will play a key role in shaping the customer experience and achieving business goals. Join a forward-thinking company that offers competitive pay, performance bonuses, and a range of benefits designed to support your growth and well-being.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401(k)

Stock Purchase

Life Insurance

Paid Time Off

Education Programs

Disability Coverage

Employee Discounts

Qualifications

• 2 years of college or 1 year of retail and supervisory experience.
• Experience supervising five or more direct reports.

Responsibilities

• Lead and develop teams through training and feedback.
• Drive financial performance and manage budgets.
• Ensure compliance with company policies and values.

Skills

Team Leadership

Customer Service

Financial Performance Management

Operational Compliance

Education

Bachelor of Science in Business Management

Retail Experience

Supervisory Experience

Job description

Join to apply for the (USA) Coach/Ops Mgr Trainee role at Walmart

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This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$31.00/hr - $38.00/hr

Position Summary

What you'll do:

1. Lead and develop teams by teaching, training, and actively listening to associates; touring stores and providing feedback; communicating and collaborating regarding store operations, technology, business initiatives, merchandising, and company direction; leading change efforts; providing clear expectations; and communicating business objectives effectively.
2. Model and demonstrate exceptional customer service standards following the One Best Way (OBW) service model; manage customer service initiatives; resolve customer issues; develop action plans for deficiencies; and lead process improvements for a high-quality customer experience.
3. Drive financial performance by reviewing P&L statements; managing budgets, forecasts, and expenses; monitoring merchandise presentation, inventory flow, and operational processes; and developing action plans to meet sales and profit goals.
4. Supervise and develop hourly associates through hiring, training, mentoring, setting expectations, recognizing achievements, promoting diversity and inclusion, and recruiting qualified staff.
5. Coordinate activities with stakeholders, support plans to meet customer and business needs, set goals, build accountability, measure progress, identify improvements, and promote continuous learning.
6. Ensure compliance with company policies and support company values and ethics through action plans, open door policy, and guidance on business practices.

We offer competitive pay, performance bonuses, and benefits including medical, vision, dental, 401(k), stock purchase, life insurance, PTO, and more. Additional benefits include education programs through Live Better U, disability coverage, discounts, military leave pay, and reimbursement programs.

The hourly wage range for this position is $31.25-$38.46 plus applicable legislative differentials. Additional compensation may include annual or quarterly performance bonuses and regional pay zones based on location.

Minimum Qualifications

2 years of college OR 1 year of retail experience and 1 year of supervisory experience OR 2 years of general work experience with 1 year of supervisory experience. For firearm-related roles, successful completion of background checks and training is required. All associates must complete required trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership or related certifications; experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Location

2701 E Fletcher Ave, Tampa, FL 33612-9414, United States of America

Additional Details

• Seniority level: Internship
• Employment type: Full-time
• Job function: Other
• Industry: Retail