(USA) Coach/Ops Mgr Trainee

Walmart; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive store operations and enhance customer experiences. This role involves leading teams, managing financial performance, and implementing business solutions to ensure operational excellence. The ideal candidate will possess strong communication skills and a customer-first mindset, fostering a culture of accountability and continuous improvement. With competitive pay and comprehensive benefits, this opportunity offers a chance to make a significant impact in a collaborative environment. Join a forward-thinking company dedicated to creating a positive impact on associates and the community.

Benefits

Health Coverage

401(k)

Stock Purchase

Life Insurance

Paid Time Off

Disability Benefits

Discounts

Military Leave Pay

Qualifications

• Two years of college or equivalent experience required.
• Experience supervising teams and managing performance.

Responsibilities

• Lead and develop teams by providing training and feedback.
• Drive financial performance and manage budgets effectively.

Skills

Customer Service

Team Leadership

Financial Analysis

Communication

Adaptability

Education

Two years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, and ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses in alignment with sales. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing and implementing action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates consistently and effectively, ensuring diversity and inclusion awareness, recruiting, and developing qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and building accountability for results. Identifies and addresses improvement opportunities, demonstrates adaptability, and promotes continuous learning. Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing guidance on applying these principles in business practices.

Respects individuals by building high-performing teams, embracing differences, creating a workplace of belonging, and providing opportunities for all associates to thrive. Works collaboratively, builds trust, and communicates with impact, energy, and positivity to motivate and influence. Attracts and retains top talent, empowers and develops staff, and recognizes contributions and accomplishments.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of accountability. Supports Walmart's goal of becoming a regenerative company by making a positive impact on associates, customers, members, and the environment, including efforts like creating a sense of belonging, eliminating waste, and participating in local giving.

Serves customers and members by delivering results with a customer-first mindset, making data-driven decisions, and balancing short-term and long-term priorities. Encourages continuous improvement, adopts new technologies and skills, and supports others through change.

Walmart offers competitive pay, performance-based bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, life insurance, paid time off, disability benefits, discounts, military leave pay, and more. Associates will also receive PTO or PPTO, which can be used for various purposes, with amounts based on job classification and employment length.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program covering various educational levels and certificates, with eligibility requirements based on employment status and other factors. Benefits are subject to change.

The hourly wage range for this position is $31.25-$38.46 plus differential, with additional compensation through bonuses and possible regional pay zones, depending on location.

Minimum Qualifications...

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments (e.g., Academy, Open Door).

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

4308 E Grand Ave, Laramie, WY 82070-5508, United States of America