(USA) Coach/Ops Mgr Trainee

Walmart; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dynamic leader to enhance store performance and customer service. In this role, you will drive financial results, lead a dedicated team, and create a welcoming environment for both associates and customers. Your ability to communicate effectively and adapt to changing needs will be vital in implementing business solutions and fostering a culture of belonging. With competitive pay and a range of benefits, this position offers a fulfilling opportunity to make a meaningful impact in the retail sector. Join a company that values excellence and customer satisfaction, where your contributions will be recognized and rewarded.

Benefits

Medical coverage

Vision coverage

Dental coverage

401(k) plan

Stock purchase plan

Company-paid life insurance

Paid time off

Parental leave

Family care leave

Performance-based bonuses

Qualifications

• 2 years of college or equivalent retail and supervisory experience required.
• Must complete job-required trainings and assessments.

Responsibilities

• Lead and develop teams, ensuring high customer service standards.
• Drive financial performance and manage store operations effectively.
• Ensure compliance with company policies and promote a culture of belonging.

Skills

Customer Service

Team Leadership

Financial Analysis

Communication

Adaptability

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, ensuring customer needs, complaints, and issues are successfully resolved, and developing and implementing action plans to correct deficiencies.

Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit and Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses, monitoring merchandise presentation, inventory flow, and operational processes, and developing action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates, assigning duties, setting clear expectations, and providing associate recognition.

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and demonstrating adaptability and promoting continuous learning.

Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity.

Respect the Individual: Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging.

Serve Our Customers and Members: Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop.

Strive for Excellence: Displays curiosity and a desire to learn, drives continuous improvements, and encourages learning from mistakes.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

The hourly wage range for this position is $31.25-$38.46* Plus Differential to meet legislative requirements, where applicable. Additional compensation includes annual or quarterly performance bonuses.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.

Associates will be required to attend and successfully complete all job-required trainings and assessments.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.

Primary Location...

4308 E Grand Ave, Laramie, WY 82070-5508, United States of America