(USA) Coach/Ops Mgr Trainee

Walmart; Missouri; On-site; Full time

Job summary

Walmart is seeking a Store Manager in Missouri responsible for leading teams, ensuring customer satisfaction, and driving sales. This role includes financial oversight, staff development, and process improvement, aligning with Walmart's commitment to high standards and community engagement. Competitive salary and benefits include health coverage, 401(k), and educational assistance.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k) options

Paid time off

Tuition assistance program

Qualifications

• 2 years of college or relevant retail/supervisory experience.
• Experience supervising at least 5 direct reports.
• Strong focus on customer service and team development.

Responsibilities

• Lead and develop associates while ensuring exceptional customer service.
• Drive sales performance and manage operational initiatives.
• Recruit and train qualified staff to support store growth.

Skills

Customer service

Team leadership

Communication

Financial management

Problem-solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, operational processes, and develops action plans to mitigate shrinkage and meet sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, recognizes associates, and promotes a culture of belonging in the workplace. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans to meet customer and business needs, and measuring progress. Identifies improvement opportunities and demonstrates adaptability and continuous learning.

Ensures compliance with company policies and supports the company's mission, values, and ethics. Implements related action plans, supports the Open Door Policy, and guides staff on applying these principles in business practices.

Builds high-performing teams by embracing diversity, creating a supportive workplace, and fostering a culture of belonging. Works collaboratively, communicates effectively, and attracts and retains talent. Acts with integrity, maintaining high standards of ethics and compliance, and supports Walmart's sustainability and community initiatives.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Encourages innovation, supports change, and drives continuous improvement through technology and skill development.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock options, paid time off, disability insurance, and more. Additional details about PTO and benefits are available at https://one.walmart.com/notices.

Live Better U is an educational benefit program covering tuition, books, and fees for associates pursuing various educational programs. Eligibility requirements apply, and benefits are subject to change. More information can be found at One.Walmart.

The hourly wage range for this position is $31.25-$38.46 plus differential, with additional performance bonuses and possible regional pay adjustments.

Minimum Qualifications

2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training is required. Additional training and assessments may be required.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

3390 N Highway 67, Florissant, MO 63033-1605, United States of America