(USA) Coach/Ops Mgr Trainee-2

Walmart; Missouri; On-site; Full time

Job summary

A leading company in retail is seeking a Store Lead to manage teams effectively and drive performance. In this role, you will implement business solutions, ensure high customer service standards, and lead company change efforts. The position requires a blend of leadership experience and financial acumen, with numerous opportunities for training and development.

Benefits

Competitive pay

Bonuses

Health coverage

401(k)

Stock purchase

Paid time off

Education benefits through Live Better U

Qualifications

• 2 years of college or 1 year of retail and supervisory experience.
• Successful completion of training and assessments required.
• Experience supervising five or more direct reports preferred.

Responsibilities

• Leads and develops teams, teaching, training, and actively listening.
• Drives financial performance by reviewing P&L statements.
• Recruits and develops qualified staff, promoting a culture of belonging.

Skills

Leadership

Customer Service

Budgeting

Complex Problem Solving

Education

2 years of college

Bachelor of Science in Business Management and Leadership

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and effectively communicate business objectives to teams. Models and demonstrates exceptional customer service standards following the One Best Way (OBW) service model, managing and supporting customer service initiatives, including community outreach programs. Ensures customer needs, complaints, and issues are resolved, develops action plans to address deficiencies, and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgeting, forecasting, and controlling expenses. Monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing and implementing action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, recognizes associates, and promotes a culture of belonging. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees activities by developing relationships with stakeholders, supporting plans to meet customer and business needs, and building accountability. Identifies improvement opportunities, demonstrates adaptability, and promotes continuous learning.

Ensures compliance with company policies and standards of ethics and integrity, supporting the Open Door Policy and applying these principles in business practices.

Builds high-performing teams by embracing diversity, creating a supportive workplace, and fostering a culture of belonging. Works collaboratively, builds trust, and communicates positively to motivate and influence others. Attracts, retains, and develops talent, recognizing contributions.

Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart's values, and holding oneself and others accountable. Supports Walmart's mission of positive community impact through initiatives like waste reduction and local giving.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Encourages innovation, resilience, and learning from mistakes.

Supports employee benefits, including competitive pay, bonuses, health coverage, 401(k), stock purchase, paid time off, and additional perks such as education benefits through Live Better U. The hourly wage range for this position is $31.25-$38.46, with additional compensation based on performance and location.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Associates must attend and complete all required training and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership via Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through the same. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

1303 S Main St, Sikeston, MO 63801-9360, United States of America