(USA) Coach/Ops Mgr Trainee

Walmart; California (MO); On-site; Full time

Job summary

A leading retail company seeks a Store Manager to lead teams, drive sales, ensure compliance, and enhance customer service. The role involves developing associates, managing store operations, and implementing business solutions. Competitive pay and comprehensive benefits are offered.

Benefits

Health Coverage

401(k)

Stock Purchase Plans

Paid Time Off

Military Leave Pay

Adoption Support

Qualifications

• Two years of college or relevant experience required.
• Experience supervising five or more direct reports preferred.

Responsibilities

• Leads and develops teams by teaching and training associates.
• Drives financial performance and sales by managing budgets.
• Ensures compliance with company policies and ethics.

Skills

Customer Service

Leadership

Communication

Education

Two years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are resolved. Develops and implements action plans to correct deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing and assisting in budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a culture of belonging. Coordinates and oversees job-related activities, supporting plans and initiatives to meet customer and business needs. Builds relationships with key stakeholders, supports continuous learning, and measures progress toward goals.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy. Promotes a respectful workplace that embraces diversity and creates opportunities for all associates to thrive. Acts with integrity, maintaining high standards of ethics, honesty, and transparency. Focuses on serving customers and members by delivering results that prioritize customer needs, using data insights for decision-making, and balancing short- and long-term priorities. Demonstrates curiosity, resilience, and a desire to learn, supporting continuous improvement and technological adoption.

At Walmart, we offer competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase plans, paid time off, and additional perks such as military leave pay, adoption support, and more. Benefits details and eligibility criteria are available at One.Walmart.

For this position, the hourly wage range is $33.18-$36.06 plus differential, with actual pay meeting or exceeding the minimum wage applicable to the location. Additional compensation may include bonuses and location-based pay zones.

Minimum Qualifications...

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition with state-specific requirements may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership through the same programs. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing, is preferred.

Primary Location...

1101 Sanguinetti Road, Sonora, CA 95370-6214, United States of America