(USA) Coach/Ops Mgr Trainee

Walmart; Kearny (NJ); On-site; Full time

Job summary

A leading company in retail is seeking a Store Manager for its Kearny, NJ location. In this pivotal role, you will lead a team to drive sales and enhance customer satisfaction while managing budgets and performance metrics. The ideal candidate has strong leadership skills and a background in retail management, along with the ability to adapt to continual change. Walmart offers competitive pay and valuable benefits aimed at supporting associates' well-being and growth.

Benefits

Performance bonuses

Health benefits

401(k) plan

Stock purchase plans

Paid time off

Educational benefits through Live Better U

Qualifications

• Experience in retail and supervisory roles is mandatory.
• Experience supervising five or more direct reports preferred.

Responsibilities

• Lead and develop teams while ensuring high standards of customer service.
• Drive financial performance and manage operational processes.
• Recruit, train, and mentor associates to meet staffing needs.

Skills

Customer Service

Team Leadership

Financial Management

Education

Two years of college or equivalent experience

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a workplace of belonging. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and building accountability for results. Identifies improvement opportunities, demonstrates adaptability, and promotes continuous learning.

Ensures compliance with company policies and supports the company's mission, values, and standards of ethics and integrity. Implements related action plans, utilizes the Open Door Policy, and provides guidance on applying these principles in business practices.

Builds high-performing teams by embracing diversity, fostering a culture of belonging, and creating opportunities for all associates to thrive and perform. Works collaboratively, builds strong relationships, and communicates effectively to motivate and influence others. Attracts, retains, and develops talent, recognizing contributions and accomplishments.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and holding oneself and others accountable. Supports Walmart's goal of becoming a regenerative company by making a positive impact through initiatives like waste elimination and local giving.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Drives continuous improvement by adopting new technologies and encouraging learning from mistakes.

Walmart offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase plans, paid time off, and other benefits aimed at supporting associates' well-being and growth.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U provides educational benefits, including high school completion and degrees, fully paid by Walmart, with eligibility based on employment status and other criteria.

The hourly wage range for this position is $31.25-$38.46 plus applicable differential. Additional compensation may include bonuses and location-based pay zones.

Minimum Qualifications

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

150 Harrison Ave, Kearny, NJ 07032-5950, United States of America