(USA) Coach/Ops Mgr Trainee

Walmart; Fayetteville (NC); On-site; Full time

Job summary

A leading company is seeking a Store Manager to oversee operations, financial performance, and team development in Fayetteville. This role includes mentoring associates, driving customer service initiatives, and implementing business strategies to enhance store performance. Strong leadership and communication skills are essential for ensuring a supportive work environment and achieving sales goals.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k)

Paid time off

Walmart paid education program

Qualifications

• 2 years of college or equivalent work experience preferred.
• Retail and supervisory experience required.

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates.
• Drives financial performance and sales by managing budgets and reviewing P&L statements.
• Ensures compliance with company policies and fosters a high-performance work culture.

Skills

Leadership

Customer Service

Team Building

Financial Acumen

Communication

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses to ensure alignment with sales. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a sense of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities and assignments by developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs. Identifies and communicates goals and objectives, builds accountability, and measures progress. Addresses improvement opportunities, demonstrates adaptability, and promotes continuous learning. Ensures compliance with company policies and supports the company's mission, values, and standards of ethics and integrity. Implements related action plans, supports the Open Door Policy, and provides guidance on applying these in business processes.

Respects individuals by building high-performing teams, embracing diversity, and creating a workplace where associates feel supported and connected. Works collaboratively, communicates effectively, and attracts and retains top talent. Acts with integrity, maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of accountability and transparency. Demonstrates a commitment to serving customers and members by delivering results, making data-driven decisions, and balancing priorities. Strives for excellence through curiosity, learning, calculated risks, and resilience. Supports others through change and encourages continuous improvement.

Walmart offers competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, and additional perks. Benefits vary based on employment status and location. For more information about PTO and benefits, visit https://one.walmart.com/notices.

Live Better U is a Walmart-paid education program covering various levels of learning, from high school to bachelor's degrees, including English Language Learning and certificates. Eligibility requirements apply, and benefits are subject to change. For details, see One.Walmart.

The hourly wage range for this position is $31.25-$38.46 plus applicable differential, with additional bonuses and compensation based on location and performance.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training are required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

1550 Skibo Rd, Fayetteville, NC 28303-3478, United States of America