(USA) Coach/Ops Mgr Trainee

Walmart; De Pere (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart seeks a dedicated supervisor for their De Pere location who can lead and develop teams, manage financial performance, and maintain exceptional customer service. The ideal candidate will have a background in retail or general work experience along with demonstrated supervisory skills. This role offers competitive compensation and benefits along with opportunities for professional growth through Walmart's educational programs.

Benefits

Competitive pay

Performance-based bonuses

Comprehensive health coverage

401(k) with company match

Paid time off

Live Better U education benefits

Qualifications

• Minimum of 2 years college or suitable equivalent experience required.
• Experience supervising 5 or more direct reports is preferred.

Responsibilities

• Leads and develops teams by training, mentoring, and setting clear expectations.
• Drives financial performance by evaluating PL statements and managing budgets.
• Ensures compliance with company policies and promotes a culture of accountability.

Skills

Customer Service

Team Leadership

Financial Management

Communication

Problem Solving

Education

Bachelor of Science in Business Management

Certificate of Completion in People and Business Leadership

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a sense of belonging within the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, building accountability and measuring progress. Identifies improvement opportunities, demonstrates adaptability, and promotes continuous learning.

Ensures compliance with company policies and procedures, supporting the company's mission, values, and standards of ethics and integrity. Implements related action plans, supports the Open Door Policy, and provides guidance on applying these principles in executing business processes.

Respects individuals by building high-performing teams, embracing differences, and creating a workplace where associates feel supported and connected through a culture of belonging. Works collaboratively, builds trust, and communicates positively to motivate and influence others. Attracts, retains, and develops talent, recognizing contributions and accomplishments.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of accountability. Supports Walmart's goal of becoming a regenerative company by making positive impacts through community involvement and sustainability initiatives.

Serves customers and members by delivering results and putting the customer first. Makes data-driven decisions, balances priorities, and considers various stakeholders in planning. Demonstrates curiosity, resilience, and a desire to learn, encouraging continuous improvement and the adoption of new technologies.

Walmart offers competitive pay, performance-based bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and other perks. For more information about PTO, visit https://one.walmart.com/notices.

Live Better U is Walmart's education benefit program, covering tuition, books, and fees for associates pursuing various educational programs, including high school completion and bachelor's degrees. Eligibility varies by benefit and employment status. For details, visit One.Walmart.

The hourly wage range for this position is $31.25-$38.46, plus differential where applicable, along with potential bonuses and additional compensation based on location and performance.

Minimum Qualifications

2 years of college OR 1 year of retail experience and 1 year of supervisory experience OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific CBC and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all job-related trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

1415 Lawrence Dr, De Pere, WI 54115-3927, United States of America