(USA) Air Export Supervisor

Morrison Express; Boston (MA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Vacation

Job summary

Morrison Express is seeking an experienced Air Export Supervisor to lead the export team in Boston. The role focuses on prioritizing workloads, communicating with customers and vendors, and ensuring profitable shipments while maintaining compliance with customs and TSA rules.

You will oversee documentation accuracy, manage RFQs, and monitor vendor performance. The position requires strong leadership and a results-driven approach in a freight-forwarding environment.

Qualifications

• Five years’ experience in key phases of the freight-forwarding industry with focus in Air Export, including supervisory exposure.
• Knowledge of carrier contracts, tariffs, and federal/state regulations.
• Knowledge of export licenses and Carnet procedures.
• Excellent attention to detail, deadline-oriented, dependable, and good documentation skills.
• Proven ability to communicate effectively with clients and vendors.
• Sales experience is a plus and willingness to suggest corrective actions when issues arise.

Responsibilities

• Prioritize and organize team workloads to meet KPI goals.
• Act as key communicator with customers and vendors.
• Confirm shipment profitability and expedite low-profit files.
• Manage CNS Report.
• Submit RFQs to gain new business or maintain current business.
• Supervise Air Export Team and serve as escalation point (POC).
• Ensure export documentation accuracy, including customs filing and TSA verification.
• Monitor vendor performance.
• Train Air Export team to achieve performance goals.
• Review Dangerous Goods shipments for airline restrictions and compliance.
• Support department in reducing costs for profitability.
• Other duties as assigned by management.

Skills

Air Export Experience

Supervisory Experience

Carrier Contracts & Tariffs

Export Licenses & Carnet

Attention to Detail & Deadlines

Client & Vendor Communication

Sales Experience

Problem Solving & Corrective Actions

Education

Bachelor’s or higher in related field

AA with industry experience (alternative)

Job description

Roles and Responsibilities:

• Prioritizing and organizing the team workloads to meet MEC KPI goals.
• Key communicator with the customers and vendors
• Confirm shipment profitability and expedite any loss and low profit files.
• Managing CNS Report
• Submitting RFQ to gain new business or to maintain current business
• Supervising Air Export Team and POC for escalations
• Quality control checks on making sure all export documentation is correct, Including Customs filing and TSA verification
• Monitoring Vendors Performance
• Working and Training Air Export team so that they can achieve their performance goals.
• Review Dangerous Goods shipments in order to make sure we are compliant with Airlines restrictions
• Supporting department in reducing cost for more profitability
• Other duties as assigned by management.

Qualifications:

• 1. Minimum of B.A./B.S. degree from an accredited college or university: or a combination of
  an A.A. degree of similar emphasis, combined with an increased amount of
  industry/company experience may be substituted.
• 2. Minimum of five years’ experience in key phases of the freight-forwarding industry, focus in
  Air Export, with half of that total in a functional group supervisory role.
• 3. Knowledge of carrier contracts and tariffs and federal and state government carrier
  regulations.
• 4. Knowledge of export licenses and Carnet procedures.
• 5. Attention to detail, deadline-oriented, dependable, persistence, time management,
  independent, documentation skills, scheduling and reporting skills.
• 6. Proven ability to communicate effectively with clients and vendors.
• 7. Experience in Sales is a plus.
• 8. Proven ability to suggest and implement corrective actions in case of issues that may arise.

MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.