US Solutions Engineer - Frontline Workforce Tech

Sona; New York (NY); Hybrid; USD 170,000 - 200,000; Full time

Benefits offered by this job

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Hybrid: NYC

401k with employer match up to 2%

Health cover via Aetna

Parental leave & pay

Annual team retreats

MacBook & home office budget

Professional development budget

Job summary

Sona is hiring a US-based Solutions Consultant to join our commercial team and help shape the American market, reporting to the Director of Solution Consulting in London. You’ll be the go-to technical partner for our US sales team across Hospitality and Retail, building demo flows and assets, and collaborating with Product and Implementation for smooth handoffs.

This founding role lets you shape the US GTM and win enterprise deals; strong storytelling and startup agility are essential.

Qualifications

• Experience in Solutions Consulting or pre-sales roles.
• Background in scheduling, workforce management, HR tech or payroll.
• Startup/scaleup experience with a complex product.
• Strong discovery and storytelling skills.

Responsibilities

• Own the technical and solution-led side of the US sales process, from discovery through to proof-of-concept engagements and RFP responses.
• Partner with Account Executives to tailor and lead product demonstrations that connect Sona's capabilities to customer pain points and business outcomes.
• Build deep expertise in the Sona platform and become a trusted advisor to US prospects and customers across Hospitality and Retail.
• Develop and refine US-specific technical sales assets, including demo environments, competitive positioning, and sector-specific playbooks.
• Collaborate with Product, Engineering, and Implementation to relay US market feedback and ensure seamless handovers post-sale.
• Contribute to building Sona's US go-to-market capability - shaping processes, sharing insights, and raising the bar for how we sell.

Skills

Solutions Consulting

Workforce Management

Startup Experience

Discovery storytelling

Self-starter

Time zone independence

AI experience

Job description

Sona is hiring a US-based Solutions Consultant to join our commercial team and help shape the American market, reporting to the Director of Solution Consulting in London. You’ll be the go-to technical partner for our US sales team across Hospitality and Retail, building demo flows and assets, and collaborating with Product and Implementation for smooth handoffs.

This founding role lets you shape the US GTM and win enterprise deals; strong storytelling and startup agility are essential.