US Sales Ops Lead - Data-Driven Growth

Whittard of Chelsea; New York (NY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid working

Generous holiday allowance

Product discounts

Professional development

Job summary

Whittard of Chelsea in New York City is seeking a Sales Operations Executive to join the US team. You will support US sales strategy, manage customer onboarding and orders, and provide insights to drive commercial performance.

The role requires experience in sales operations or related fields, strong analytical skills, and a proactive, detail-oriented approach. The position offers hybrid working, generous holiday allowance, product discounts, and investment in development.

Qualifications

• Experience in sales operations, sales support, supply chain, or similar commercial support.
• Strong analytical skills with ability to interpret data and identify trends.
• Highly organised with excellent attention to detail and ability to manage multiple priorities.

Responsibilities

• Support the delivery of the US sales strategy with operational and administrative support to key retail accounts.
• Analyse sales, stock and operational data to identify trends and drive performance.
• Build relationships with internal stakeholders and third-party partners to ensure seamless execution across the supply chain.
• Coordinate end-to-end order processes to deliver on customer expectations.
• Continuously look for ways to improve systems, processes and ways of working to enhance efficiency and customer satisfaction.

Skills

Sales operations

Analytical skills

Organisational skills

Communication skills

Continuous improvement

Job description

Whittard of Chelsea in New York City is seeking a Sales Operations Executive to join the US team. You will support US sales strategy, manage customer onboarding and orders, and provide insights to drive commercial performance.

The role requires experience in sales operations or related fields, strong analytical skills, and a proactive, detail-oriented approach. The position offers hybrid working, generous holiday allowance, product discounts, and investment in development.