US Operations Specialist

Volta Medical

Rhode Island

Hybrid

USD 70,000 - 95,000

Full time

9 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

PTO

Job summary

Volta Medical, a data-driven MedTech innovator, seeks a US Operations Specialist to oversee logistics, inventory and quality system activities in a hybrid Providence, RI role. You will manage end-to-end product traceability, coordinate movements and maintain regulatory readiness to support Volta US operations.

The role requires a Bachelor’s degree and at least four years in operations coordination, with Medtech experience preferred.

Qualifications

Bachelor’s degree required.
Minimum 4 years in Operations Coordinator or similar role.
Experience in Medtech industry preferred.
Strong inventory, ERP/CRM, and logistics experience.
Excellent written and verbal communication; detail-oriented.

Responsibilities

Oversee distribution, logistics and inventory management with end-to-end traceability.
Drive operational excellence and regulatory readiness.
Maintain QMS documentation, records and compliance.
Provide technical support for device installation, configuration and servicing.
Coordinate cross-functional collaboration with internal teams and external partners.

Skills

Operations coordination

Logistics

Quality systems

Communication

Analytical skills

Organizational skills

Problem-solving

Self-motivated

Independent work

Time management

Education

Bachelor’s degree

Tools

ERP systems

CRM systems

Microsoft Office

Copilot

Job description

Who are we?

Volta Medical is an innovative, data-inspired US and European-based growth MedTech aimed at creating and bringing to market cutting-edge AI software products to revolutionize interventional cardiac electrophysiology.

Volta has created a data collection and enrichment ecosystem for curated EP lab data which is fed into a physician-validated, machine-learning methodology to support complex AF solutions. Our newest technology, Volta AF-Xplorer II, is a data-driven AI decision support system that easily integrates into the standard physician workflow, providing a patient-tailored approach to complex AF and AT procedures.

Our dynamic, innovative team is made up of 100+ collaborators in the EU and USA from a wide variety of backgrounds, including engineers, business professionals, and physicians, working together to develop AI solutions that help electrophysiologists help patients.

We are currently looking for a US Operations Specialist to help us in our mission.

Key Responsibilities

As the US Operations Specialist, you will oversee and coordinate key operational, supply chain, and quality system activities to ensure the efficient and compliant execution of business operations.

This role is responsible for managing logistics, inventory, and operational processes, while serving as the US QMS focal point for document control, traceability, records management, and quality system compliance.

Working cross-functionally with Operations, Sales team, Quality, Engineering, and other internal teams, you will help drive operational excellence, maintain regulatory readiness, and support the continued growth of Volta Medical’s US activities.

This role reports to the US Business Operations Director (based in the US) and the Chief Clinical & Regulatory Affairs Officer (based in France).

Responsibilities include:

Distribution, Logistics & Inventory Management

Maintain end-to-end product traceability through accurate inventory, asset, and distribution records within the ERP system.
Plan, coordinate, and oversee product movements to ensure timely delivery.
Manage inventory control processes, including stock monitoring, forecasting, replenishment, and reconciliation activities.
Support inventory and operational audits and help identify and resolve discrepancies.

Operational Excellence

Continuously assess and improve operational workflows and processes.
Conduct operational audits to identify discrepancies and support corrective actions.
Collaborate effectively with internal teams, external partners, suppliers, and other stakeholders to support business needs.
Contribute to the continuous improvement of US operational processes as the organization grows.

Documentation, Quality & Compliance

Manage the completion and collection of installation, maintenance, and RMA documentation in accordance with QMS requirements.
Support US QMS activities related to document control, product traceability, records management, and quality system compliance.
Identify, document, and escal product complaints and quality issues to the Quality Assurance team in accordance with complaint-handling procedures and regulatory requirements.
Support complaint investigations, technical escalations, and corrective actions in collaboration with Quality, Operations, and Engineering teams.
Ensure compliance with internal procedures and applicable regulatory requirements.
Maintain accurate, organized, and audit-ready operational and quality records.

Technical Support

Provide occasional support for the installation, configuration, deployment, and servicing of devices.
Coordinate operational activities required to support the effective deployment and ongoing management of Volta systems.

Other activities

Provide logistical support for corporate events, conferences, and other business activities as needed.

Your Profile

Education and Experience

Bachelor’s degree.
Minimum of 4 years of experience as an Operations Coordinator or in a similar operational role.
Early commercialisation / high-growth / scale-up experience
Previous experience in the Medtech industry

Knowledge and Skills

Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Copilot.
Experience with inventory management software, ERP and/or CRM systems.
Excellent written and verbal communication skills.
Strong interpersonal skills and high attention to detail.
Excellent analytical, problem-solving, and organizational skills.
Demonstrated ability to prioritize tasks and manage multiple assignments simultaneously.
Self-motivated, adaptable, and able to work independently with minimal supervision.
Ability to communicate professionally with external partners, suppliers, executives, and colleagues.
Ability to exercise discretion when handling sensitive and privileged information.

Why should you join?

Artificial intelligence is expected to revolutionize healthcare in the coming years, and we are at the forefront of this revolution. At Volta Medical, you will have the opportunity to understand the systemic challenges and the areas of impact that AI can have in healthcare, while working as part of a highly diverse, motivated, and experienced team.

What we can offer you at Volta Medical:

Passionate colleagues that have the same goal in mind: improve patients’ lives
A corporate culture based on innovation, empowerment and collaboration
An international and multicultural environment
Prospects of ambitious evolutions with various professional development opportunities
Comprehensive benefits package including medical, dental, vision and life insurance, 401(k) with employer match, PTO and more

Additional Information

This is a hybrid position based in Providence, Rhode Island, and open to candidates located in the greater Providence or Boston area, with the ability to work from the Providence office approximately 2 days per week.

Volta Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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