US - General Manager

RECRUITMENT PARTNERS INC.; Austin (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

RECRUITMENT PARTNERS INC. is seeking an experienced General Manager in Austin, TX to lead store performance, drive profitability, and develop high-performing teams.

The role focuses on metrics like conversion, AOV, UPT, and year-over-year results while integrating training, merchandising, inventory, and operations to deliver exceptional results. You will partner with regional teams, own customer experience, coach in real time, and maintain strong product knowledge to align with company standards

Qualifications

• Proven retail leadership experience in premium, luxury, or specialty retail.
• Passion for craftsmanship and Western heritage.
• Strong track record in driving sales, KPIs, payroll and store performance.
• Experience building and leading high-performing teams with coaching.

Responsibilities

• Lead store talent strategy, including hiring, onboarding, coaching and performance management.
• Build leadership capabilities through delegation, accountability and regular meetings.
• Oversee staffing, scheduling, store operations, safety, cash handling and compliance.
• Partner with regional teams to drive execution and continuous improvement.
• Own customer experience, sales performance, and service culture on the floor.
• Ensure visual merchandising, product presentation, inventory accuracy and standards.

Skills

Retail leadership

Hiring & coaching

Talent development

Store operations

Leadership communication

Job description

General Manager (Austin Texas)

We are seeking an experienced General Manager in Austin, Texas to lead the business with an ownership mindset, develop high-performing teams, and serve as a strong ambassador for the company's iconic brands. The General Manager will be responsible for driving overall store performance, including sales, profitability, gross margin, payroll management, and key performance indicators (KPIs) such as conversion rate, average order value (AOV), units per transaction (UPT), performance against targets, and year-over-year results. The successful candidate will develop and execute action plans across sales, talent development, training, visual merchandising, inventory management, and store operations to achieve business objectives and deliver exceptional results.

Your Success Will Be Defined By Your Ability To

• Lead the store’s talent strategy, including hiring, onboarding, coaching, performance management, succession planning, and team development.
• Build and empower the leadership team through delegation, accountability, regular coaching, and leadership meetings.
• Oversee staffing, scheduling, store operations, safety, cash handling, facilities, inventory management, and compliance with company standards.
• Partner with regional and support teams to drive execution, communication, and continuous improvement.
• Own the customer experience, sales performance, and service culture by leading from the floor, coaching in real time, and maintaining strong product knowledge.
• Ensure visual merchandising, product presentation, inventory accuracy, and overall store standards align with company expectations.

Your strengths include:

• Proven retail leadership experience in premium, luxury, or specialty retail with a passion for craftsmanship and Western heritage.
• Strong track record of driving sales, KPIs, payroll, visual standards, and overall store performance.
• Skilled in hiring, coaching, and developing leaders while building high-performing teams.
• Strong decision-making, communication, and partnership skills with regional and cross-functional teams.
• Solid knowledge of retail operations, scheduling, inventory, visual merchandising, and health & safety.
• Flexible to work weekends, peak periods, opening/closing shifts, and meet physical job requirements.