General Manager

Eatery 58; Town of Riverhead (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

Eatery 58 in Riverhead, NY is seeking a General Manager to lead our retail operations with energy and strategic vision. You will drive sales growth, supervise staff, manage inventory and budgets, and uphold exceptional customer service.

Join a dynamic team committed to operational excellence and a vibrant workplace culture. You will guide daily activities, develop your people, and implement plans that boost profitability and market presence.

Qualifications

• Proven retail management or store supervision experience.
• Leadership in sales team development and coaching.
• Negotiation and staff training experience.
• Multilingual abilities are a plus for customer interactions.
• Familiarity with POS, inventory, and cash handling procedures.
• Strong organization and time management for multiple priorities.
• Experience in pricing, forecasting, and budgeting is a plus.

Responsibilities

• Oversee daily store operations including sales, inventory, merchandising, and customer service.
• Develop and implement strategic plans to hit sales targets and profitability.
• Recruit, interview, train, and develop team members; foster high-performing staffing.
• Manage payroll, bookkeeping, cash handling, and POS systems.
• Oversee purchasing, pricing, inventory control, and stock replenishment.
• Lead meetings, performance reviews, and staff development sessions.
• Ensure policy compliance, safety, and effective communication with staff and upper management.

Skills

Retail management

Sales leadership

Negotiation

Staff training

Multilingual

POS systems

Inventory management

Bookkeeping

Budgeting

Shift management

Tools

POS systems

Inventory tools

Job description

Job Overview

We are seeking a dynamic and results-driven General Manager to lead our retail operations with enthusiasm and strategic vision. In this pivotal role, you will oversee daily store activities, drive sales growth, manage a diverse team, and ensure exceptional customer service. Your leadership will foster a positive environment that motivates staff, enhances operational efficiency, and promotes a culture of excellence. This is an exciting opportunity for a motivated professional eager to make a significant impact within a thriving retail organization.

Responsibilities

• Lead and supervise all store operations, including sales, inventory management, merchandising, and customer service to ensure smooth daily functioning.
• Develop and implement strategic plans to achieve sales targets, increase profitability, and expand market presence.
• Recruit, interview, train, and develop team members to build a high-performing retail sales team with strong product knowledge and customer engagement skills.
• Manage payroll, bookkeeping, cash handling, and POS (Point of Sale) systems to maintain financial accuracy and operational integrity.
• Oversee purchasing decisions, pricing strategies, inventory control, stock replenishment, and merchandising to maximize sales opportunities.
• Conduct regular team meetings, performance evaluations, and training sessions to foster employee orientation and professional growth.
• Ensure compliance with company policies, safety regulations, and operational procedures while maintaining excellent communication with staff and upper management.

Requirements

• Proven experience in retail management or store supervision with a strong background in sales team leadership and operational oversight.
• Demonstrated skills in negotiation, employee orientation, interviewing, recruiting, and training & development.
• Multilingual or bilingual abilities are highly desirable to enhance customer interactions and team communication.
• Familiarity with POS systems, inventory management tools, cash handling procedures, and basic bookkeeping practices.
• Strong organizational skills with the ability to manage multiple priorities efficiently using time management techniques.
• Excellent managerial communication skills for supervising staff effectively and maintaining positive customer relations.
• Experience in retail industry sales management including retail math calculations such as pricing strategies and sales forecasting.
• Knowledge of operational management tasks such as budgeting, purchasing decisions, stock control, merchandising, and shift management.
• Previous assistant manager or supervisory experience within retail stores is preferred.

Join us as our General Manager to lead with energy and purpose! Bring your leadership expertise to create an engaging shopping environment where customers feel valued and staff are inspired to excel. We’re committed to supporting your growth through comprehensive training programs and fostering a vibrant workplace culture that celebrates success at every level!

Pay: $70,000.00 - $80,000.00 per year

Work Location: In person