US Field Service Engineer – Lab Automation & Robotics

Labman; Pennsylvania; On-site; USD 81,000 - 99,000; Full time

Job summary

Labman is seeking a US-based Field Service Engineer or Field Application Scientist to support our growing North American customer base. The role involves travel to customer sites to install, service and troubleshoot Labman automation systems.

You will be the face of Labman for US customers, performing diagnostics, providing remote and on-site support, training users and helping ensure system validation and acceptance testing. Some relocation to western Montgomery County, PA may be required.

Qualifications

• Experience in a laboratory environment
• Ability to troubleshoot technical issues
• Willingness to travel across North America
• Comfort interfacing with customers

Responsibilities

• Install and commission Labman Automation systems
• Carry out preventative maintenance, repairs and upgrades
• Troubleshoot mechanical, electrical and software-related issues
• Provide remote and onsite technical support
• Train customers after system installations
• Document service activities and feedback

Skills

Troubleshooting

Customer communication

Hands-on hardware

Lab environment experience

Education

Analytical or applied chemistry

Chemical engineering

Mechatronics/robotics/automation

Mechanical or electrical engineering

Scientific instrumentation

Tools

HPLC

GC

Spectroscopy

Job description

Labman is seeking a US-based Field Service Engineer or Field Application Scientist to support our growing North American customer base. The role involves travel to customer sites to install, service and troubleshoot Labman automation systems.

You will be the face of Labman for US customers, performing diagnostics, providing remote and on-site support, training users and helping ensure system validation and acceptance testing. Some relocation to western Montgomery County, PA may be required.