US Event Operations Director for Shoptalk & Groceryshop

Shoptalk; New York (NY); On-site; USD 150,000 - 160,000; Full time

Job summary

Shoptalk and Groceryshop in the US seek a Director of Event Operations USA to lead planning and delivery of large-scale RetailTech events, reporting to the SVP, Global Head of Event Operations. The role emphasizes people leadership, program management and cross-functional collaboration across Sales, Marketing, Content and Finance.

You will own end-to-end event operations, build high-performing teams, manage multi-workstream projects, and drive operational excellence for events in the USA,

Qualifications

• Significant experience in event operations, production or project management for large-scale conferences or live events.
• Proven ability to lead multi-workstream plans with multiple stakeholders and fixed deadlines.
• Strong people management track record and capability development.
• Exceptional project management skills and ability to prioritize amid complexity.
• Excellent communication and stakeholder management across senior leadership.
• Comfort with travel within the US and onsite event delivery.

Responsibilities

• Lead end-to-end operational planning and delivery of Shoptalk and Groceryshop USA events.
• Own integrated event project plans with milestones, dependencies, roles and deadlines.
• Establish PM rhythms: planning meetings, status reporting, risk management and escalation.
• Coordinate cross-functional workstreams to meet event objectives and timelines.
• Identify risks and bottlenecks, develop mitigation plans, escalate when needed.
• Balance attendee experience, commercial objectives, budget and delivery timelines.
• Lead onsite delivery, briefing teams and resolving issues quickly.
• Lead post-event reviews and implement learnings in future cycles.
• Develop and mentor the US Event Operations team to high performance.

Skills

Leadership

Project management

Strategic thinking

Cross-functional collaboration

People development

Communication

Decision making

Budget management

Travel readiness

Job description

Shoptalk and Groceryshop in the US seek a Director of Event Operations USA to lead planning and delivery of large-scale RetailTech events, reporting to the SVP, Global Head of Event Operations. The role emphasizes people leadership, program management and cross-functional collaboration across Sales, Marketing, Content and Finance.

You will own end-to-end event operations, build high-performing teams, manage multi-workstream projects, and drive operational excellence for events in the USA,