Sr. Event Operations Manager

Hyve Group; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

A leading event management company is seeking a Senior Event Operations Manager to lead logistics for large-scale events. The ideal candidate has 5-7 years of experience in event operations and excels in project management, budget handling, and cross-functional team leadership. This role offers hybrid work flexibility with up to three office days a week, focusing on enhancing the attendee experience and driving process improvements.

Qualifications

• 5-7 years of event operations experience, managing complex programs.
• Exceptional project management and organizational skills.
• Highly proficient in budget management and data analysis.

Responsibilities

• Oversee planning and execution of large-scale event logistics.
• Lead and manage cross-functional event teams.
• Direct the design and execution of secondary events.
• Partner to oversee all event logistics.
• Manage event documentation and onsite operations.
• Leverage post-show data for strategic planning.
• Champion innovation to enhance event delivery.

Skills

Event and exhibit operations experience

Strong communication

Project management

Budget management

Data analysis

Proactive problem-solving

Customer experience focus

Adaptability

Curiosity for trends

Familiarity with Monday.com

Tools

Monday.com

GES Registration platform

Job description

Senior Event Operations Manager (Shoptalk/Groceryshop)

Provided by Hyve Group. Compensation reflects skills and experience. Discuss details with recruiter.

Base pay range

$90,000.00/yr - $110,000.00/yr

Key Purpose

Shoptalk is looking for a Senior Event Operations Manager to lead the planning and execution of large‑scale event logistics, ensuring a world‑class experience for our attendees and partners. In this role, you’ll oversee complex operational workflows, manage vendor relationships, and guide the delivery of event operations across our Shoptalk and Groceryshop portfolio.

As a senior leader on the Operations team, you’ll drive process improvement, budget management, and innovation, collaborating cross‑functionally to elevate event quality and efficiency. We’re looking for a proactive, solutions‑focused professional who thrives in a fast‑paced environment and brings creative ideas to enhance every aspect of the attendee journey.

Key Responsibilities

• Oversee the strategic planning and execution of high‑value programs, manage budgets, vendor partnerships, operational delivery, and create operational efficiencies to elevate the attendee experience across large‑scale events.
• Lead, mentor, and manage cross‑functional and temporary event teams, including staff and contractors, ensuring seamless coordination, training, and delivery across multiple show environments.
• Direct the design and execution of secondary events, in partnership with other cross‑functional teams.
• Partner with the Event Director and senior stakeholders and vendors to oversee all event logistics, including AV, catering, signage, décor, Retailer & Consumer Brand Programs, Meetup, Tabletalks, and other core event components.
• Own the management of event documentation, show orders, and onsite operations, driving process efficiency, compliance, and consistency across all event touchpoints.
• Leverage post‑show data and performance insights to inform strategic planning, identify cost‑saving opportunities, and enhance operational outcomes.
• Champion innovation and continuous improvement, staying ahead of industry trends and collaborating cross‑functionally to implement creative, scalable solutions that strengthen event delivery.

Skills & Experiences

• 5‑7 years of event and exhibit operations experience, managing large‑scale, complex programs from concept through execution.
• Strong communicator with the ability to collaborate and influence senior‑level executives and cross‑functional stakeholders.
• Exceptional project management and organizational skills, with meticulous attention to detail and the ability to manage multiple priorities under pressure.
• Highly proficient in budget management and data analysis, including advanced spreadsheet and reporting capabilities.
• Strategic thinker and proactive problem‑solver, able to make quick, informed decisions while managing on‑the‑ground logistics.
• Deep commitment to quality and customer experience, ensuring excellence in every aspect of event delivery.
• Self‑motivated and adaptable, thriving in a fast‑paced, evolving environment with competing priorities.
• Passionate about the retail and e‑commerce industries, with curiosity for emerging trends and innovations.
• Proficiency with Monday.com; GES Registration platform experience is a plus.
• Hybrid work flexibility, with availability to be in the office up to three days per week.