US_East | Application Analyst_L2

Expedite Talent Solutions; Bloomfield (NJ); Remote; USD 120,000 - 160,000; Full time

Job summary

Expedite Talent Solutions seeks a seasoned SDMS Technical Lead to guide the technical/infrastructure workstream of an SDMS upgrade program. This remote role requires strong enterprise IT experience and hands-on coordination across DEV/TEST/PROD environments.

You will own network security, certificate management, AD/permissions, and cutover readiness, coordinating with vendors and IT teams to ensure traceability and successful transition to support.

Qualifications

• 5+ years in technical analyst/systems analyst roles supporting enterprise on-prem applications.
• Strong experience with Windows Server and enterprise application troubleshooting.
• Proven success coordinating server provisioning (VMs, storage, access, environment readiness).
• Proven experience with firewall rules/port management, DNS basics, connectivity testing, and issue triage.
• Working knowledge of TLS/SSL certificates and enterprise PKI request processes.
• Experience with Active Directory, service accounts, permissions, and least-privilege concepts.
• Familiarity with SQL Server connectivity concepts (instances, ports, authentication patterns) and partnering with DBAs.
• Experience operating in change-controlled / regulated environments (documentation, traceability, governance).

Responsibilities

• Drive DEV/TEST/PROD readiness, including server sizing, VM provisioning, storage, OS baseline, and access.
• Coordinate firewall rules, port mappings, connectivity testing, and issue triage across app/DB/file shares.
• Coordinate TLS certificates, certificate renewals, and validate trust chains impacting services.
• Manage AD groups, service accounts permissions, and least-privilege access.
• Support install/upgrade readiness activities for lab/instrument platforms (Agilent ECM, Chromeleon CDS, Rotronic RMS, Waters LC/MS).
• Coordinate backup/restore, monitoring requirements, patching windows, and runbooks for steady-state support.
• Execute/coordinate cutover readiness checklists, smoke tests, and hypercare triage with IT and vendors; maintain issue log.
• Develop and maintain technical documentation across the SDLC for the SDMS upgrade program.

Skills

Windows Server

Enterprise app troubleshooting

VM provisioning

Firewall rule management

TLS/SSL certificates

Active Directory

SQL Server connectivity

Change control / governance

Documentation

Job description

SDMS Technical Lead

Work location: Remote

Background and meet and greet: MANDATORY

Job Description

Technical Analyst to support the technical/infrastructure workstream of an SDMS upgrade program.

Key Responsibilities

• Environment build & readiness: Drive DEV/TEST/PROD readiness (server sizing inputs, VM provisioning coordination, storage, OS baseline, access, endpoint readiness).
• Network & security enablement: Own/coordinate firewall rule requests, port/protocol mapping, connectivity testing, and troubleshooting across app/DB/file shares/instrument endpoints.
• Certificates / PKI: Coordinate TLS certificates (requests, installation coordination, renewals), validate trust chains, and troubleshoot TLS/certificate issues impacting services/web components.
• Identity & access: Manage AD groups, service accounts permissions, least‑privilege access, and access matrix documentation.
• Application technical support: Support install/upgrade readiness activities for Agilent ECM, Chromeleon CDS, Rotronic RMS, and Waters LC/MS data flow touchpoints (or comparable platforms).
• Operational readiness: Coordinate backup/restore approach, monitoring requirements, AV exceptions (as needed), patching windows, and operational runbooks for steady‑state support.
• Cutover & hypercare: Execute/coordinate cutover readiness checklists, smoke tests, and hypercare triage with IT and vendors; maintain issue log and drive resolution.
• Ensure comprehensive technical documentation is developed and maintained throughout the SDLC for the SDMS upgrade program, including compiling System Design Specifications, preparing and updating the Access Control Plan, documenting the Transition to Support process, and other required artifacts to support operational readiness and traceability.

Mandatory Skills

• 5+ years in technical analyst/systems analyst roles supporting enterprise on‑prem applications.
• Strong experience with Windows Server and enterprise application troubleshooting (services, logs, performance basics).
• Proven success coordinating server provisioning (VMs, storage, access, environment readiness).
• Proven experience with firewall rules/port management, DNS basics, connectivity testing, and issue triage.
• Working knowledge of TLS/SSL certificates and enterprise PKI request processes.
• Experience with Active Directory, service accounts, permissions, and least‑privilege concepts.
• Familiarity with SQL Server connectivity concepts (instances, ports, authentication patterns) and partnering with DBAs.
• Experience operating in change‑controlled / regulated environments (documentation, traceability, governance).

Optional Skills

• Experience with Thermo Fisher Chromeleon CDS, Agilent ECM, Rotronic RMS, and/or Waters LC/MS integrations (or comparable lab informatics platforms).
• Experience supporting lab/instrument environments (segmented networks, instrument PCs, controlled patching windows).
• PowerShell/scripting for verification/health checks and log collection.
• Familiarity with validation support artifacts (IQ/OQ readiness evidence, configuration records).