US E-commerce Project Lead for Creators

TikTok; Los Angeles (CA); On-site; USD 116,000 - 258,000; Full time

Job summary

TikTok is seeking an experienced Project Manager to join the US E-commerce team, driving Operations Strategy initiatives, improving productivity, and overseeing key projects. You will enable cross-functional collaboration, streamline workflows, and apply data-driven insights to optimize performance across the TikTok Shop US operations.

The role emphasizes process improvements, scalable solutions, and strong communication with diverse teams to deliver impactful results in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business, Economics, Marketing, Data Science, or related field.
• Strong analytical skills with a data-driven mindset; able to leverage metrics to guide decisions.
• Experience in program/project management, consulting, change management, or operations strategy.
• Demonstrated ability to manage projects from inception through successful implementation. Hands-on experience in process optimization and scaling efficiency initiatives.
• Proven experience collaborating with or managing cross-functional teams.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and MS Project. Proficiency in SQL and BI platforms (e.g., Looker, Tableau) to extract and translate data insights into actionable recommendations.

Responsibilities

• Develop in-depth knowledge of e-commerce creator operations, workflows, and systems.
• Use data-driven insights to inform decisions, track performance, and uncover improvement opportunities.
• Collaborate with cross-functional teams to align on priorities and execute business strategies.
• Identify and implement ways to optimize operational processes and increase overall productivity.
• Establish best-in-class frameworks for cross-team collaboration and ways of working.

Skills

Data-driven mindset

Project management

Cross-functional collaboration

MS Office proficiency

Excel

Data analysis

Education

Bachelor’s degree in Business, Economics, Marketing, Data Science, or related field

Tools

Looker

Tableau

SQL

Job description

TikTok is seeking an experienced Project Manager to join the US E-commerce team, driving Operations Strategy initiatives, improving productivity, and overseeing key projects. You will enable cross-functional collaboration, streamline workflows, and apply data-driven insights to optimize performance across the TikTok Shop US operations.

The role emphasizes process improvements, scalable solutions, and strong communication with diverse teams to deliver impactful results in a fast-paced environment.