US-Creative

Apple; Edina (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Stock purchase plan

Discounted products and services

Tuition reimbursement

Job summary

Apple Retail in Edina, MN seeks individuals to deliver engaging Today at Apple sessions, driving participation and excitement for Apple products and services. You will create interactive experiences and help customers maximize their use of the Apple ecosystem, while supporting in-store activities and inclusive environment.

The role requires retail or sales experience, strong presentation skills, and the ability to adapt to multiple learning styles in a fast-paced setting.

Qualifications

• Experience in retail or sales is required.
• Ability to present to live audiences and teach sessions.
• Comfort engaging with customers and guiding product experiences.

Responsibilities

• Deliver engaging Today at Apple sessions to customers.
• Generate excitement and participation for Apple programs and events.
• Create interactive experiences that help customers get the most from Apple ecosystems.
• Recommend solutions that meet customer needs and support device setup.
• Demonstrate awareness of internal resources to expand customer knowledge.
• Collaborate with team to support in-store activities and inclusive environment.

Skills

Retail experience

Public speaking

Customer service

Job description

Summary

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Description

Deliver engaging Today at Apple sessions to encourage strong customer participation.

Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events.

Create interactive customer experiences that help others get the most from the Apple ecosystem.

Drive ownership by recommending solutions that meet customer needs.

Support customers in setting up their devices.

Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.

Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.

Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.

Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should:
• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Have experience in retail or sales, or related work experience.

Preferred Qualifications

• You can:
• Draw from experience with teaching or public presentations and be comfortable presenting to live audiences.
• Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings.
• Understand the benefits of the Apple ecosystem and influence others to see those benefits.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Work in a fast-paced environment and balance multiple priorities at the same time.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $25.91 and $34.51/hr, and most new hires start at $25.91. Your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.

Role Number: 200679311-2153