US-Creative

Apple; Tulsa (OK); On-site; USD 17,000 - 25,000; Part time

Job summary

Apple Retail in Tulsa is seeking team members to deliver engaging Today at Apple sessions, driving customer participation and excitement for Apple products. You will create interactive experiences and help customers maximize their use of the Apple ecosystem.

The role emphasizes facilitating sessions, assisting diverse customers, and contributing to an inclusive store environment. Prior retail or sales experience is preferred, with flexibility to work varied shifts, including evenings and

Qualifications

• Retail or sales experience required.
• Availability to work nights, weekends and holidays in-store.
• Reliable attendance and punctuality.

Responsibilities

• Deliver engaging Today at Apple sessions to encourage customer participation.
• Generate excitement and enthusiasm for Apple products through Today at Apple programming.
• Create interactive customer experiences to help customers get the most from the Apple ecosystem.
• Drive ownership by recommending solutions that meet customer needs.
• Support customers in setting up their devices and using Apple services.
• Familiarity with internal support resources to assist customers expanding knowledge.
• Perform other tasks, including supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment and uphold Apple’s values of inclusion and diversity.

Skills

Retail/sales experience

Public speaking

Facilitation

Team player

Multitasking

Job description

Summary

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Description

Deliver engaging Today at Apple sessions to encourage strong customer participation.

Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events.

Create interactive customer experiences that help others get the most from the Apple ecosystem.

Drive ownership by recommending solutions that meet customer needs.

Support customers in setting up their devices.

Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.

Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.

Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.

Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should:
• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Have experience in retail or sales, or related work experience.

Preferred Qualifications

• You can:
• Draw from experience with teaching or public presentations and be comfortable presenting to live audiences.
• Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings.
• Understand the benefits of the Apple ecosystem and influence others to see those benefits.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Work in a fast-paced environment and balance multiple priorities at the same time.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.

Role Number: 200678534-3961