US Commercial Excellence Lead - Agent Enablement

HIGHRIDGE Inc.; Westminster (CO); Hybrid; USD 70,000 - 80,000; Full time

Job summary

Highridge Medical is seeking a US Commercial Excellence Lead to serve as the central partner for independent agents, coordinating pricing, contracts, reporting and customer inquiries across the region.

You will streamline processes, protect pricing discipline, and enable agents to focus on revenue generation while ensuring governance and compliance within a decentralized selling environment.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance, or related field or equivalent experience.
• 2+ years of experience in commercial operations, sales support, or project coordination roles.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Strong analytical skills with the ability to interpret data and generate insights.
• Excellent communication and interpersonal skills to work effectively with cross-functional teams.

Responsibilities

• Act as the single point of contact for all agents within their geography on commercial and sales-support matters.
• Provide day-to-day support across pricing, contracts, reporting, sales tools, and customer inquiries.
• Proactively manage agent needs and risks that could impact revenue, customer experience or compliance.
• Coordinate deal execution within an agent-led selling framework, including opportunity and pipeline support.
• Ensure consistent application of commercial policies across independent agents.
• Own regional tracking and updates of pricing/contract statuses.
• Act as liaison between agents and other internal functions to ensure governance without slowing sales.
• Translate commercial data into actionable insights.
• Surface risks and opportunities specific to agent behavior and market dynamics.
• Identify recurring pain points in the agent model and drive process simplification and standardization.
• Support rollout and adoption of enterprise commercial excellence initiatives at the local level.
• Triage issues within Implant Base and ensure on time case bookings.

Skills

Analytical skills

Communication

Project coordination

Education

Bachelor's degree or equivalent experience

Tools

Excel

PowerPoint

Job description

Highridge Medical is seeking a US Commercial Excellence Lead to serve as the central partner for independent agents, coordinating pricing, contracts, reporting and customer inquiries across the region.

You will streamline processes, protect pricing discipline, and enable agents to focus on revenue generation while ensuring governance and compliance within a decentralized selling environment.