Commercial Excellence Coordinator

Highridge Medical LLC; Olive Branch (MS); On-site; USD 37,000 - 40,000; Full time

Job summary

Highridge Medical LLC is seeking a Commercial Excellence Coordinator to support our US network of independent agents. You will help ensure the right inventory is available at the right time to enable agents to fulfill cases and generate revenue.

The role acts as a behind-the-scenes commercial enabler, coordinating across internal functions—supply chain, distribution, planning—to reduce friction and keep agents focused on revenue generation while staying compliant.

Qualifications

• Experience coordinating inventory across internal departments.
• Ability to simplify processes and reduce friction for agents.
• Strong attention to detail and policy compliance.

Responsibilities

• Partner with the US Commercial Excellence Lead to support independent agents regionally.
• Monitor inventory levels and proactively resolve issues.
• Coordinate with supply chain, distribution and planning to ensure timely delivery.
• Support order processing, shipment tracking, and expedite requests.
• Maintain compliance and optimize inventory availability to enable revenue generation.
• Provide timely updates and assist with ongoing inventory-related requests.

Skills

Inventory coordination

Cross-functional collaboration

Order processing

Shipping tracking

Job description

Commercial Excellence Coordinator Summary

The Commercial Excellence Coordinator partners closely with the US Commercial Excellence Lead to support our network of independent agents across a wide region. This behind-the-scenes role focuses on ensuring agents have the right inventory at the right time, enabling them to successfully fulfill cases and generate revenue. The Coordinator serves as a key commercial enabler in an agent-led sales model, helping independent agents operate effectively, compliantly, and efficiently without any direct customer-facing responsibilities.

Role Purpose

Serve as an internal commercial enabler, partnering with the US Commercial Excellence Lead to support independent agents across the region

Reduce complexity and friction for agents by owning coordination across internal commercial functions (supply chain, distribution, planning, etc.)

Ensure agents can remain focused on revenue generation and fulfilling cases by securing the right inventory at the right time, without agents needing to navigate internal processes

Support commercial agility while maintaining policy compliance in a decentralized, agent-led sales environment

Responsibilities

• Partner closely with the US Commercial Excellence Lead to support independent agents across the region in maintaining the inventory levels needed to successfully fulfill cases and generate revenue.
• Monitor inventory levels and proactively work to resolve, and supply updates.
• Coordinate with internal departments (supply chain, distribution, planning, etc.) to ensure timely and complete delivery of products to independent agents.
• Support order processing, shipment tracking, and resolution of inventory-related issues to enable agents to operate efficiently.
• Assist Commercial Excellence Lead with order-related requests, including order entry, corrections, and expedites, while ensuring compliance with company processes.
• Collaborate with various internal teams to optimize inventory availability and support overall commercial excellence initiatives.

Weekend and on call coverage

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This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

Hourly Pay $27.00- $28.85

Welcome to the Highridge Medical's Career Page. Highridge Medical is committed to improving spine care by partnering with the surgeon community to drive innovation. The company has a compelling and comprehensive portfolio supported by extensive clinical evidence, including solutions for complex spine, motion preservation, minimally invasive surgery, biologics, and enabling technologies. For additional information, please visit www.highridgemedical.com.