US Commercial Excellence Lead

Highridge Medical LLC; Westminster (CO); On-site; USD 80,000 - 100,000; Full time

Job summary

Highridge Medical LLC is seeking a Commercial Excellence Lead – Regional for the U.S. This role acts as the central commercial interface for an agent-led sales model, ensuring agents can sell effectively and compliantly. Responsibilities include supporting day-to-day operations, managing agent needs, and ensuring compliance with commercial policies.

The ideal candidate has a Bachelor’s degree in a relevant field and at least 2 years of experience in commercial operations. Proficiency in data visualization tools like Tableau or Power BI is preferred.

Qualifications

• 2+ years of experience in commercial operations, sales support, or project coordination roles.
• Strong analytical skills with the ability to interpret data and generate insights.
• Excellent communication and interpersonal skills.

Responsibilities

• Act as the single point of contact for all agents on commercial and sales-support matters.
• Provide day-to-day support across pricing, contracts, reporting, and customer inquiries.
• Ensure consistent application of commercial policies across independent agents.

Skills

Analytical skills

Communication skills

Proficiency in Microsoft Office Suite

Education

Bachelor’s degree in Business Administration, Marketing, Finance, or related field

Tools

Excel

PowerPoint

Tableau

Power BI

Job description

The Commercial Excellence Lead – Regional (U.S.) is the central commercial interface for an agent‑led sales model, accountable for ensuring that independent agents can sell effectively, compliantly, and efficiently. The role operates as a single point of accountability for all non‑operational commercial activities across an assigned U.S. region spanning sales operations, pricing, contracts, reporting, and customer coordination. In an agent‑heavy model, this role replaces fragmented functional touchpoints with a unified commercial partner, protecting pricing discipline, accelerating deal execution, and improving agent enablement—while maintaining scale, consistency, and governance.

Role Purpose

• Serve as the embedded commercial partner to regional agents, acting as their primary interface into the organization.
• Reduce complexity and friction for agents by owning coordination across internal commercial functions.
• Ensure agents remain focused on revenue generation, not internal navigation or process management.
• Balance commercial agility with policy compliance in a decentralized selling environment.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field or experience in lieu of degree.
• 2+ years of experience in commercial operations, sales support, or project coordination roles.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Strong analytical skills with the ability to interpret data and generate insights.
• Excellent communication and interpersonal skills to work effectively with cross‑functional teams.

Preferred Qualifications

• Knowledge of data visualization tools like Tableau or Power BI.
• Familiarity with commercial strategy frameworks and sales methodologies.
• Previous experience in a commercial excellence or sales operations role within a B2B environment.

Responsibilities

• Act as the single point of contact for all agents within their geography on commercial and sales‑support matters.
• Provide day‑to‑day support across pricing, contracts, reporting, sales tools, and customer inquiries.
• Proactively manage agent needs and risks that could impact revenue, customer experience or compliance.
• Coordinate deal execution within an agent‑led selling framework, including opportunity and pipeline support.
• Ensure consistent application of commercial policies across independent agents.
• Own regional tracking and updates of pricing/contract statuses.
• Act as liaison between agents and other internal functions to ensure governance without slowing sales.
• Translate commercial data into actionable insights.
• Surface risks and opportunities specific to agent behavior and market dynamics.
• Identify recurring pain points in the agent model and drive process simplification and standardization.
• Support rollout and adoption of enterprise commercial excellence initiatives at the local level.
• Triage issues within Implant Base and ensure on‑time case bookings.